About the Department

Key Responsibilities/Area of Assignment:  

• Manages multiple Behavioral health programs under the Department.
• Reviews, monitors, and assesses performance and compliance with contractual obligations for the assigned programs.
• Supervises and monitors client service delivery, KPIs and contract related functions for improved outcomes.
• Provides technical assistance and support to the operations, staff, and programs for all Behavioral Health Services within the Department.

Special licensing requirements:  
State of Georgia license as a professional counselor, clinical social worker, marriage and family therapist, psychologist, psychiatric nurse, rehabilitation counselor; or Certification in Special Education preferred) 
Bachelor's Degree in Rehabilitation, Social Work, Public Health, Community Health, or a related field required, supplemented by three years of experience working with adults with Intellectual and/or Developmental Disabilities, Vocational Rehabilitation, or Public Health program oversight including two years of supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Examination:
The examination will consist of a review of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as eligible. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Position Duties

Purpose of Classification:
The purpose of this classification is to perform duties related to managing multiple Developmental Disability programs, including developing program goals, objectives, policies, and procedures; evaluating programs; and managing assigned staff (Interpretive duties include tasks requiring the development of strategic plans for an assigned function and involve decisions concerning the allocation of resources in order to achieve established goals and objectives). Responsibilities include managing operations; supervising and monitoring client activities for adults diagnosed with Intellectual/Developmental Disabilities through day service programs; and providing technical assistance and support to the operations, staff, and programming for Developmental Disabilities Client Services.

Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Manages operations; supervises and monitors client activities for adults diagnosed with Intellectual/Developmental Disabilities through day service programs; and provides technical assistance and support to the operations, staff, and programming for Developmental Disabilities Client Services; provides staff training as needed; ensures the utilization of Person-Centered Practices throughout all Developmental Disabilities Services; conducts staff meetings monthly; completes Standard Operating Procedures (SOP) based on Behavioral Health and Developmental Disabilities (BHDD) policy for client processes; and maintains current client manuals based on changes by regulatory agents.

Manages assigned staff, including establishing workloads, prioritizing work assignments, evaluating employee performance, interpreting, and enforcing policies and procedures, resolving staff issues, and administering disciplinary action as required.

Manages multiple developmental disability programs, including developing strategic plans, goals, objectives, policies, and procedures.

Organizes and develops new services and resources and monitors service delivery outcomes. Evaluates the effectiveness of assigned behavioral health programs.

Develops and monitors assigned program budgets and authorizes purchases.

Investigates concerns related to the quality/continuity of client care. Ensures program compliance with established operational standards.

Additional Functions:
Performs other related duties as required.

Minimum Qualifications

Performance Aptitudes:

Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analysis to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Acting as a first line supervisor involving assigning work, reviewing work. Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

Other Qualifications

 It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.