JOB SUMMARY:    

• Under the supervision of the Laboratory Assistant Supervisor, assists with the obtaining of patient specimens and carrying out simple medical laboratory operations.
• Performs routine daily clerical tasks, computer maintenance and orders supplies. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Obtain specimens from patients.

• Under the direction of the Laboratory Assistant Supervisor, follow requests for specimen testing as prescribed by physicians.
• Draw and process specimens in compliance with established procedures.           
• Identify and label specimens using positive patient identification.           

Receives lab requests.

• Receives written or electronic requests from physicians for routine or special laboratory tests and processes them appropriately.
• Obtain signed physician orders for outpatient specimens.
• Verify non-staff physician license and signatures.
• Receive outpatient specimens from outside agencies.       
• Enter requests into the electronic medical record.

As directed and supervised by Laboratory Assistant Supervisor perform routine daily clerical tasks and computer maintenance

• Answers the telephone and takes messages appropriately.
• Check and Print reports as required.
• File reports and other paperwork as needed.
• Restock and maintain supplies in the collection areas
• Properly label samples using positive patient identification techniques.
• Distribute samples to appropriate testing areas.
• Update patient, test, physician and QC files as directed.
• Under direction, assists with testing when needed (CLIA Waived)
• Interacts with patients of all ages, including infants, when collecting specimens.
• Carry out all other ethical tasks assigned by the laboratory assistant supervisor, medical laboratory scientists, and/or laboratory director.
• Perform venous and capillary phlebotomies.
• Perform clerical laboratory registration duties.
• Act as a liaison with patient family members or responsible parties.
• Operate a multi-line telephone using departmental procedures in answering, routing, and transferring calls.

OTHER SIGNIFICANT REQUIREMENTS:

• Maintains confidentiality while working with patient health information with regards to HIPAA and Hospital rules and regulations.
• Adheres to Hamilton Healthcare System’s Behavioral Standards.
• Emulates the customer service expectations for Accountability, Respect, Integrity, Service, and Excellence.
• Provides service direct to patients while maintaining a positive customer relations atmosphere.
• Abides by the Hamilton Healthcare System Personnel Policy and Employee Handbook.
• Performs all other duties as assigned.
• Follows procedures for using precautions when involved in direct patient contact or when handling potentially infectious materials.