Seeq builds advanced analytics software that unlocks insights from industrial process data—empowering companies in sectors like pharmaceuticals, oil & gas, chemicals, and power generation to optimize operations and drive business value.As a remote-first company since our founding, we’re built for collaboration across time zones. Our engineering and customer-facing teams thrive in a supportive, agile environment that emphasizes curiosity, learning, and continuous improvement.
Analytics Engineers at Seeq serve as trusted technical advisors to our customers, helping them solve complex process challenges and maximize value from our software. You’ll work directly with end users to design scalable, high-impact analytics solutions that drive engagement, adoption, and tangible business outcomes.
Essential Duties and Responsibilities
As a key customer-facing team member, you will participate in the following activities:
Customer Technical Adoption
- Serve as the customer’s trusted technical advisor by building relationships with champions and end-users through solution design, implementation guidance, and technical mentorship.
- Leverage customer relationships to perform constant discovery and uncover high-value, high-impact use case opportunities directly linked to the customer’s critical business workflows and objectives.
- Collaborate with the customer and account team to develop and execute strategic plans for adoption of Seeq and completion of key use cases addressing business objectives.
- Advise customer champions and end-users to implement and operationalize the use cases to deliver a high return on investment for the customer.
- Upskill Seeq’s partner ecosystem to be an extension of the Analytics Engineering team to provide support globally and in localized languages.
Product Expertise
- Be a product expert, maintaining knowledge of how to implement and troubleshoot solutions in the platform, including integrations with other systems.
- Identify gaps in Seeq's capabilities required to meet customer needs and give feedback to the product organization to influence the product roadmap.
- Work with the product team to design, implement, and test new functionalities that meet customer needs.
Industry Expertise
- Build trust with customers through the application of industry-specific knowledge and awareness, including market and use case trends specific to their area.
- Collaborate with internal teams (including industry principals, product marketing, and solution consulting) to influence industry-specific strategy.