Position Specifics:

Reports To:  Service Manager

Supervises:  None

FLSA Code:  Nonexempt

Purpose: 

Performs basic diagnostics, service repairs, and maintenance work on customer and/or dealer-owned turf equipment.

Responsibilities:

1. Performs basic diagnostics and repairs on turf equipment
2. Participates in Service EDUCATE Training Programs required for the development of skills and knowledge  
3. Reviews and explains any maintenance, repairs, or other service concerns directly with the customer and/or documents on work order
4. Maintains current knowledge of John Deere and competitive products      
5. Maintains condition of vehicles, inventory, tools, and equipment
6. Maintains a clean work area and performs work in a neat and orderly fashion
7. Follows all safety rules and regulations in performing work assignments
8. Completes all reports and forms required in conjunction with work assignments
9. Accounts for all time and all material used in performing assigned duties  

Job Requirements:

1. Lawn and Garden Equipment Technical Experience preferred 
2. Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
3. Basic knowledge of mechanical, electrical, and hydraulic systems used in the repair of turf equipment
4. Proficient oral and written communication skills
5. Ability to operate vehicles and equipment used for diagnostic purposes
6. Ability to use Service Advisor and basic computer functions
7. Ability to lift at least 75 lbs. repeatedly
8. Basic Service Technician Certification preferred
9. High School Diploma or equivalent experience required
10. Valid driver’s license required along with a good driving record
11. Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment
12. Forklift license preferred
13. Must have reliable attendance
14. Ability to work varying shifts, weekends, and holidays

Full-Time Benefit Packages:

1. Paid Holidays & Vacation Time
2. Health, Vision, & Dental Insurance
3. Life Insurance
4. 401K Plan with Company Match
5. Routine Performance & Pay Reviews
6. Flexible Spending Account (FSA)
7. Safety Equipment Allowance
8. Company Provided Uniforms

All benefits subject to change.

Pay Information:

The hourly pay range for this position is $18 to $26. This reflects a reasonable estimate of the targeted base hourly wage for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.