The Intake Coordinator must verify eligibility and benefits accurately and in a timely manner in accordance with company policies. Process all required paperwork according to established procedures. Ensures all documentation needed for billing is collected prior to or soon after accepting the referral. Answers phones calls and emails in a professional and timely manner.

RESPONSIBILITIES

• Manages referral calls and emails.


• Verifies patient insurance benefits.


• Uses critical thinking skills to understand what a person needs and finding solutions.


• Strong ability to multi-task and organize workload for efficient use of time.


• Excellent communication skills involving listening and speaking.