PURPOSE OF THE ROLE:  

 

The Custodian is responsible for maintaining the cleanliness and overall appearance of our store locations. The Custodian will perform routine cleaning, minor repairs, and maintenance duties to support a safe and welcoming environment for customers and employees. This role includes a focus on maintenance tasks to ensure the store operates smoothly and efficiently. 

 

KEY AREAS OF RESPONSIBILITY:  

 

Cleaning and Sanitation: 

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  Sweep, mop, and vacuum floors. 

  
  

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  Clean and sanitize restrooms, including replenishing supplies. 

  
  

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  Dust and clean surfaces, fixtures, and furniture. 

  
  

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  Empty trash receptacles and dispose of waste properly. 

  
  

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  Clean windows, mirrors, and glass surfaces. 

  
  

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  Any additional cleaning and sanitation as assigned/needed 

  
  

Maintenance Tasks: 

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  Conduct routine inspections of the store to identify maintenance needs and notify Regional Custodian. 

  
  

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  Assist with basic maintenance tasks and work orders.  

  
  

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  Report any safety hazards or maintenance issues to the Regional Custodian. 

  
  

General Duties: 

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  Ensure the store is always clean and presentable. 

  
  

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  Follow safety protocols and guidelines to maintain a safe environment. 

  
  

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  Assist with the set up and dismantling of displays and fixtures as needed. 

  
  

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  Support store operations by performing additional cleaning tasks as requested by the Store Manager. 

  
  

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  Comply with all company policies and procedures 

  
  

Customer Focus: 

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  Represent the company in a professional and businesslike manner and communicate effectively. 

  
  

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  Make customer service a priority through customer advocation and creating a positive, helpful environment for both customers and employees. 

  
  

 

CORE COMPETENCIES: 

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  Embrace, exemplify, and endorse CommunityAid’s 12 core behaviors. 

  
  

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  Promote and demonstrate company culture in all interactions. 

  
  

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  Build relationships and establish credibility through active listening, taking initiative, and following up in a timely manner 

  
  

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  Demonstrate a strong sense of commitment and drive toward identifying resolutions to problems through critical thinking and collaboration. 

  
  

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  Exhibit excellent verbal and written communication skills, with an emphasis on clarity and listening. 

  
  

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  Demonstrate emotional intelligence and strong interpersonal relationship skills. 

  
  

 

 

 

QUALIFICATIONS:  

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  High school diploma or equivalent preferred. 

  
  

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  Previous experience in custodial or maintenance roles preferred. 

  
  

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  Basic knowledge of maintenance tasks and repair techniques preferred. 

  
  

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  Strong attention to detail and organizational skills. 

  
  

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  Ability to perform physical tasks, including lifting and moving objects up to 25 pounds. 

  
  

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  Effective communication skills and the ability to work independently. 

  
  

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  Basic understanding of safety protocols and procedures.