Posted 1w ago

Supervisor - Braintree

@ TFG London
Essex, United Kingdom
OnsiteTemporary
Responsibilities:Greet customers, Lead by example on the shop floor, Support stock control processes
Requirements Summary:Customer-facing supervisor role with store operations, stock control, and mentoring duties.
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Job Description

About The Role



Every exceptional customer moment
starts with our people

 

Our Supervisors play a key role in creating a
welcoming, high-quality shopping experience that keeps our customers coming
back. Collaborative and adaptable, you'll champion the day-to-day running of
the store, helping the management team drive strong commercial results and
smooth shop-floor operations.

 

What you'll do:

  • Greet, assist,
    and lead by example on the shop floor, connecting with customers,
    sharing your passion for style and delivering great service
  • Maintain a
    commercial approach to the role and operations, handling transactions
    accurately and assisting with stock control processes.
  • Use your
    experience to support our Style Advisors as they grow their own knowledge
    and experience
  • Assist in all
    tasks to ensure the smooth of the store

 

Who you'll be:

  • Engaging with
    excellent communication skills and flourish in a customer-facing
    environment.
  • Focused and
    take pride in the work you do with our customers.
  • Able to
    demonstrate your ability to build relationships with customers, recognise
    their needs and provide the complete outfit they are looking for.
  • Ideally
    experienced in a customer facing environment.

 

What's in it for you?

It’s not all about what you can do for us. We'll give
you the tools and the time to develop your career in the direction you want to
go. Alongside that, we have some great benefits which include:

  • Free clothing
    allowance 
  • Generous
    colleague discount up to 70%
  • Financial and
    Wellbeing assistance
  • Enhanced
    Maternity package
  • Virtual GP
    service - unlimited access 24/7
  • Plus much
    more!

 

If you want to join us and create moments that matter,
we’d love to hear from you.

About You

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear.  It first acquired the international womenswear retailer, Phase Eight in January 2015.  This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, we are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.