As an Alert 360 alarm dispatcher, you will respond to various types of alarm, fire, and medical signals from all over the United States, working with home or business owners and local emergency personnel. You’ll be the one there when help is needed, to reassure or send assistance. Perhaps you thrive on helping others and are looking for more fulfilling work with a purpose? We provide comprehensive, engaging, and ongoing training so that you can feel comfortable helping to save lives, homes and more from our state-of-the-art alarm monitoring center.

Customer service or contact center experience is a plus. You’ll want to love talking on the phone, being compassionate, calming, and competent in a variety of call situations. Every day, you’ll have an opportunity to save lives and property. How many of your friends or family can say that? We can’t think of a better way to spend a workday. Can you?

Desired Skills:

· Provide excellent customer service

· Enjoy helping people and smiling!

· Previous call center experience a plus but not required

· Deliver quick and accurate responses with empathy when an alarm signal is activated and provide customer satisfaction

· Demonstrate outstanding verbal skills and the ability to remain calm while responding to individual customer needs

· Provide accurate documentation of all actions taken in reaction calls taken