Responsibilities
Accounts Receivable & Collections
- Monitor and manage customer aging reports
- Proactively collect on past-due accounts
- Communicate with customers regarding payment discrepancies and resolutions
- Maintain detailed collection notes and account status updates
- Escalate high-risk or delinquent accounts as needed
Credit Management
- Review and analyze customer credit applications and financial data
- Establish and adjust customer credit limits based on risk assessment
- Monitor credit exposure and recommend holds when appropriate
- Partner with Sales and Order Entry
Billing Support
- Provide backup support for invoicing and billing processes
- Ensure invoices are accurate and issued timely
- Research and resolve billing discrepancies
- Support month-end close related to AR and billing
ERP System Super User
- Serve as primary AR/credit subject matter expert within the ERP system
- Troubleshoot user issues and support system enhancements
- Assist with testing, process improvements, and documentation
- Train team members on AR and credit system processes
- Support reporting and data analysis within the ERP
Other
- Assist with Lolli & Pops administrative reporting, including monthly sales reports, lease payment schedules and other duties as requested
- Provide general assistance during month-end close
- Assist with other ad-hoc projects for finance department as necessary
Qualifications
- AA/AS in Accounting or related field or 5+ years of experience
- Knowledge of credit risk analysis
- ERP experience with programs such as SAP, Oracle or NetSuite
- Ability to work cross-functionally with Sales, Operations, and Finance
- Strong verbal and written communication skills
- Detail-oriented and capable of working independently with excellent multi-tasking abilities
- Systems-savvy and Proficient with Microsoft excel
Why You’ll Love Working Here
- The chance to lead not one, but two iconic brands — with very different but equally lovable personalities.
- A small, scrappy team that punches above its weight.
- A culture rooted in thoughtfulness, creativity, and joy.
- A hybrid working environment, on-site four days per week.