Systems Engineering Technician
Vantage Point Solutions, a growing and dynamic engineering and consulting firm serving critical industries, is seeking a qualified individual to join our team of professionals. We have an immediate opening for a Systems Engineering Technician at our headquarters in Mitchell, SD.
What You’ll Be Doing
As a Systems Engineering Technician at VPS, you will work primarily with VPS’s growing Managed Services Team to deliver high-quality firewall and endpoint security management to organizations across multiple industries. You will work both independently and collaboratively to configure, manage, monitor, and troubleshoot firewalls, VPNs, antivirus, EDR, and related systems.
You will also conduct client assessments, write reports, make recommendations for improvement, and communicate with clients both verbally and in writing. You will contribute to the continuous improvement of Vantage Point’s cybersecurity services while helping drive innovation and the development of new solutions.
Key Responsibilities
Conduct all phases of the firewall management lifecycle, including planning, configuration, upgrades, monitoring, reporting, troubleshooting, and client consultation to remediate identified issues
Configure, manage, and support enterprise firewall environments and VPN solutions
Respond to and resolve customer service requests in a prompt, efficient, and professional manner
Provide support for system security configurations and implementations
Communicate technical information effectively to non-technical stakeholders
Continuously monitor industry threats and trends and apply insights to strengthen security posture
Perform other duties or special projects as assigned
What it Takes to Succeed
- Bachelor’s degree (4-year) in Information Technology, Cybersecurity, Network Engineering, or a related field required
- Hands-on experience with firewall technologies (configuration, rule management, monitoring, and troubleshooting) required
Experience with VPNs, endpoint security tools (AV/EDR), and general network security principles
Strong understanding of cybersecurity best practices and threat mitigation
Unparalleled attention to detail
Highly motivated self-starter with the ability to multitask and meet deadlines
Excellent project management, analytical, interpersonal, and communication skills
Ability to follow established processes while maintaining strong organizational discipline
Strong desire to continuously learn and grow within cybersecurity and networking
Travel expected to be less than 5%, with ability to travel within the United States as needed
Must be able to pass a full background investigation
What We Offer
Opportunities for additional training and professional development
Positive company culture and flexible work environment
Compensation and Benefits
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people — both employees and clients — first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
Our team is driven by a commitment to client satisfaction. We foster a culture of teamwork, respect, and commitment — with a healthy mix of camaraderie and fun.
Equal Employment Opportunity
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran status, or disability.