Posted 4d ago

Manager, Sales Engineering Vertical

@ Charter Communications
Coppell, Texas, United States
OnsiteFull Time
Responsibilities:Lead team, Coordinate operations, Develop talent
Requirements Summary:Lead regional Sales Engineering teams; oversee pre-sale technical activities; develop talent; coordinate with sales and operations; deliver Fiber Internet Access, private networking, and voice solutions.
Technical Tools Mentioned:TCP/IP, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM, Routers, Switches, LAN, MAN, WAN, DS3, OC-x, CPE, MS Visio, MS Word, MS Excel, MS PowerPoint, MS Project
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Job Description

Interested in leading talented teams to deliver technical solutions that drive business results? Spectrum Business seeks a Manager of Sales Engineering – Vertical to guide regional Sales Engineering teams, collaborating with Sales Managers and Account Executives. You will oversee pre-sale technical activities, talent development and cross-department coordination to ensure Spectrum Business’s solutions support sales objectives, making a measurable impact on our clients and business.

How You’ll Make an Impact   

  • Lead and develop Sales Engineers supporting pre- and post-sales consulting for Fiber Internet Access, Private Networking and Voice solutions
  • Direct daily team operations, including hiring, training and evaluating Sales Engineers to build skills and certification
  • Manage assignments and workflows to support local and regional sales opportunities
  • Ensure process integrity across sales, operations and engineering while serving as liaison and escalation contact with internal teams
  • Conduct weekly meetings to review performance and support defined goals
  • Perform Sales Engineer functions as needed and participate in sales meetings and training sessions

What You’ll Bring to Spectrum  

 

Required Qualifications  

 

Education   

  • Bachelor’s degree in engineering, Computer Science or related field

Experience   

  • 2-5+ years of sales engineering management experience, preferably managing teams selling data, voice or video solutions in commercial telecommunications
  • 5+ years combined experience in technology management, network design, engineering, project management or sales engineering management

Skills  

  • Proficiency in English communication
  • Knowledge of competing technologies and service providers in sales cycles
  • Ability to motivate teams and achieve goals
  • Strong analytical and negotiation skills
  • Presentation and proposal design skills
  • Extensive networking knowledge (TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM)
  • Familiarity with routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU, CPE
  • Consultative approach to customer solutions and design
  • Voice networking experience with VoIP, signaling protocols and PBX
  • Experience with routing protocols (BGP, ISIS, OSPF, RIP) and emerging technologies
  • Proficiency in MS Visio, Word, Excel, PowerPoint and Project
  • Valid driver’s license, satisfactory driving record and auto insurance required

Preferred Qualifications

 

Education

  • Industry network certifications (MEF, CCNP, CCIP, CCIE preferred)

Experience

  • Experience with transport technologies in service provider networks (DWDM, SONET, Ethernet)