Why You Will Love Working With Us!
At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions.
Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team and our team is committed to our clients!
We are seeking an Office Coordinator to join our Cincinnati, OH team!
Join our location in Blue Ash, OH. Accessible from I-71, I-275 and Ronald Reagan Highway, proximity to downtown Blue Ash. Walking distance to numerous amenities, and abundant parking available.
Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below.
Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With 13 Outpatient locations across five states, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.
Join our team! Be part of our amazing vision of changing lives empowering each client’s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day!
- Collaborative environment dedicated to clinical excellence
- Multiple Career Development Pathways
- Company Supported Continuing Education & Certification
- Multiple Health Plan Design Options Available
- Flexible Dental & Vision Plan Options
- 100% Company Paid EAP Emotional Well-Being Support
- 100% Company Paid Critical Illness (with health enrollment plan)
- 100% Company Paid Life & ADD
- 401K with Company Match
- Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
- Generous Team Member Referral Program
- Parental Leave
Position Summary
The Office Coordinator provides customer service and support for day-to-day operations for our outpatient behavioral health center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, facilitating client intake/admissions process, medical records management, quality assurance, facility management, and supporting administrative functions, including various reporting.
Essential Responsibilities
- Exemplifies our 5 Star Service to clients, team members, referents, and families.
- Greets clients and guests in a warm and welcoming manner.
- Ensures facility is clean, safe, and well presented.
- Conducts medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements.
- Facilitates communications with the admissions team, Executive Director, and clinical team as needed for each admission.
- Assists with the admissions process, creates client’s medical record, and provides new client orientation.
- Tracks and maintains a variety of reports in a timely and accurate manner.
- Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines.
- Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff.