Posted 2mo ago

Operations Manager

@ DELO
Boston or Sudbury
HybridFull Time
Responsibilities:leading logistics, driving shipping, ensuring compliance
Requirements Summary:Bachelor's degree; 5+ years in operations/logistics management; knowledge of Incoterms and Hazmat; proficiency with logistics software, CRM, MS Office; strong leadership and communication; able to travel internationally.
Technical Tools Mentioned:CRM software, Logistics software, Microsoft Office
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Job Description

Your Tasks:

  • Lead and manage the logistics team, including recruiting, training and performance evaluations
  • Drive shipping operations excellence while managing carrier relationships and identifying cost-saving opportunities 
  • Ensure compliance with safety regulations (Toxic Substance
    Control Act, Hazmat) and international shipping standards (Incoterms)
  • Manage key customer accounts by maintaining current information, capturing requirements, and processing forecasts and spot orders
  • Optimize inventory management and warehouse operations for maximum efficiency
  • Maintain facility standards and drive operational improvements
  • Collaborate across cultures with German headquarters
     

Your Skills:

  • Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or related field preferred
  •  5+ years of operations or logistics management experience
  •  Knowledge of shipping regulations (Incoterms) and hazardous materials handling
  •  Proficiency with logistics software, CRM platforms, and Microsoft Office Suite
  •  Strong leadership, analytical, and communication skills
  •  Ability to manage multiple priorities under pressure
  • Open to international travel (periodic basis)
  • Cultural adaptability and interest in working with international teams
     

Your Benefits:

  • Opportunity to work at an innovative and fast-growing international company

  • Flexible working hours with home office options

  • Additional benefits (e.g. performance-oriented bonus, health, vision and dental plan incl. health reimbursement account, 401(k), paid sick leave, employee assistance program)

  • Up to 25 days annual leave depending on your years of service

  • Comprehensive training opportunities 

  • Family owned company with a welcoming and supportive atmosphere