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Posted 1mo ago

Family Care Navigator

@ Health Federation of Philadelphia
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Philadelphia, Pennsylvania, United States
$33/hrOnsiteFull Time
Responsibilities:Assist families impacted by substance use by connecting them to needed clinical and social services, Build and maintain relationships with the families served by the program, Maintain a streamlined referral process with verification checkpoints
Requirements Summary:High school diploma or GED; CPS/CRS certification or willingness to obtain; CFRS if CPS/CRS ineligible; 2+ years in case management or related fields; strong communication and Microsoft Office skills; ability to multitask and work independently.
Technical Tools Mentioned:Microsoft Word, Microsoft PowerPoint, Microsoft Excel
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Job Description

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote community health by advancing access to high-quality, integrated, comprehensive health and human services. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion

JOB SUMMARY

This position will serve as the family care navigator for the Division of Substance Use Prevention and Harm Reduction’s (SUPHR) Philly LIFTS (Linking Infants and Families to Service) program. Philly LIFTs is an outreach program for the families of infants diagnosed with Neonatal Abstinence Syndrome (NAS), along with families affected by substance use disorder at all stages. Philly LIFTS is part of SUPHR’s NAS Program, which conducts surveillance of NAS diagnoses in Philadelphia. The primary goal of the program is to support the families of infants diagnosed with NAS, along with families affected by substance use disorder. The program aims to “lift” parents and their children to support and services. This support includes, but is not limited to food referrals, baby supplies like diapers and car seats, clothing, employment assistance, referral to home visiting programs and doula support, recovery support, short-term therapy sessions for children 5-21 years old, mental health support for postpartum parents, and overdose prevention training. Philly LIFTs hosts community outreach events and celebrations throughout the year. These events are open to all families, not only those enrolled in the program.

The Family Care Navigator will work in-tandem with the Senior Family Care Navigator to connect families impacted by substance use to needed clinical and social services. This individual will be responsible for supporting the continuity of care for families served by the program and will be situated within the Philadelphia Department of Public Health.

JOB SPECIFICATIONS

    Responsibilities/Duties

  • Assist families impacted by substance use by connecting them to needed clinical and social services
  • Build and maintain relationships with the families served by the program
  • Maintain a streamlined referral process that includes checkpoints for verification of successful connection to services
  • Cultivate relationships with substance use treatment providers, specifically those targeting families
  • Support the coordination and hosting of social groups and gatherings with patients of substance use treatment centers
  • Identify agencies providing social services and establish partnerships with those agencies with a focus on agencies providing services to perinatal populations and families
  • Identify agencies and establish relationships with agencies providing behavioral and developmental services, including those providing services to children age 0 to 5 yrs.
  • Collect and maintain data surrounding family and community outreach metrics
  • Attend community events and participate in relevant councils and committees as a Philly LIFTS representative
  • Other duties as assigned