Role Overview: As a LiveOps Co-ordinator at Side, you will be responsible for managing and executing live operations tasks to ensure smooth and engaging player experiences. This includes coordinating events, offers, and in-game content updates, working collaboratively with cross-functional teams to deliver high-quality live game content.
Responsibilities
- Build, plan, execute and implement offers, events, cosmetic content, and other live content
- Provide live service excellence to our players
- Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
- Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
- Handling TIDs and localization
- Configuration of live events
- Detailed documentation of events and campaigns
- Communication with PMs, Designers, DDs, artists and the rest of the team