Posted 4d ago

LiveOps Co-ordinator

@ Side
Hyderabad, Telangana, India
OnsiteFull Time
Responsibilities:Coordinate events, Manage content, Document campaigns
Requirements Summary:LiveOps experience in gaming; detail-oriented; strong communication; problem-solving; familiarity with JIRA/Excel.
Technical Tools Mentioned:JIRA, Excel
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Job Description

Role Overview: As a LiveOps Co-ordinator at Side, you will be responsible for managing and executing live operations tasks to ensure smooth and engaging player experiences. This includes coordinating events, offers, and in-game content updates, working collaboratively with cross-functional teams to deliver high-quality live game content.


Responsibilities

  • Build, plan, execute and implement offers, events, cosmetic content, and other live content
  • Provide live service excellence to our players
  • Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
  • Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
  • Handling TIDs and localization
  • Configuration of live events
  • Detailed documentation of events and campaigns
  • Communication with PMs, Designers, DDs, artists and the rest of the team