At CNG, we are owners. We empower every individual to make a significant impact — because every moment matters. Whether you’re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated.

Why Join CNG?

Employee Ownership: Every employee receives equity shares, enabling you to participate in our company's growth and prosperity.

Work-Life Balance: We support true work-life integration for all CNG employee owners.

Career Growth: Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.

Purpose-Driven Work: Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.

The Role

From supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, you’ll do work that matters—and own it all.

Schedule: 40 hours, Monday - Friday, Business hours (*This is a Temp Hire position*)

What You'll Do

•  Perform daily collection activities via phone and email.

•  Send statements, reminders, and invoice copies through Billtrust and direct communication.

•  Monitor aging reports and prioritize past-due accounts and be proactive pursuing past due accounts.

•  Reconcile customer accounts and investigate discrepancies (pricing issues, short shipments, deductions, damages, etc.).

•  Partner with Customer Service and Sales to resolve disputes and secure payment.

•  Collaborate with internal teams and management to facilitate customer payment plan discussions, ensuring any arrangements are approved before implementation.

•  Recommend and manage customer credit holds.

•  Prepare aging projections and collection status updates for leadership.

•  Work with customers to transition payments to ACH where possible.

•  Maintain strong customer relationships while enforcing payment terms.

Credit Applications & Account Maintenance

•  Assist in review, processing, and documentation of customer credit applications.

•  Collect financial documentation and coordinate internal approvals.

•  Maintain accurate customer master data including payment terms.

•  Participate in periodic review of credit limits and exposure.

•  Support monitoring of bad debt risk and reserve considerations.

Credits & Deductions Management

•  Review and guide processing of credit memos.

•  Monitor unapplied credits and ensure timely resolution.

•  Assist in refund requests and required documentation.

Portal & EDI Support

•  Monitor portal customers to ensure invoices are received.

•  Troubleshoot submission errors and coordinate corrections.

•  Confirm EDI transmissions and resend as needed.

Reporting & Support

•  Maintain updated aging reports.

•  Provide reporting on customers on hold and collection summaries.

•  Assist with month-end close activities related to receivables.

•  Contribute to process documentation and SOP updates.

•  Prepare monthly past due report.

Key Competencies

•  Excellent phone and email communication abilities

•  Strong negotiation and communication skills

•  Problem-solving and dispute resolution

•  Customer relationship management

•  Analytical review of aging and trends

•  Process improvement mindset

•  Moderate Excel skills

•  Strong organizational, time management, and multi-tasking skills

•  Demonstrated ability to solve problems with minimal intervention by management

What You’ll Bring

Essential Qualifications:

• 5+ years high-volume, multi-entity/division AR experience.

•  Minimum education required is an associate’s degree in accounting or equivalent.

•  Degree in accounting or finance is preferred but not required.

•  Proficiency with MS Excel, Word.

Compensation & Benefits 

Total Rewards:

• Employee Ownership – Become a company owner day 1!
• Full medical, dental, and vision insurance upon hire
• Holiday Pay
• Paid vacation 
• 401(k) with company match
• Performance-based bonuses
• Tuition reimbursement
• Career advancement opportunities across 15+ facilities

Ready to Own Your Future?

Join a team where every voice matters, every contribution counts, and every employee shares in our success.

 Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

Learn More About CNG:

• Visit our careers page: cnginc.com/careers
• Discover our employee ownership program: cnginc.com/careers/employee-ownership
• See what makes us different: cnginc.com/careers/why-cng

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