The Partner Operations Manager supports the creation and execution of joint sales programs with partners to increase awareness of Seeq and help build a growing sales pipeline. Key skills for success include relationship building, program and process management, data management, and day-to-day execution. This role works in close collaboration with marketing, account management, partner organizations, and sales, contributing to cross-functional alignment and operational excellence.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
- Cloud Partner Program Support
- Support management of the AWS and Microsoft partner programs, helping ensure technical and business requirements are met and partnership benefits are tracked in collaboration with senior team members.
- Cloud Partner Lead Registration / Co-Sell Process
- Manage day-to-day lead registration and co-sell processes in cloud provider tools, including general cloud lead management and initial sales communications with cloud sellers, Seeq sales executives, and account managers, escalating complex issues as needed.
- Cloud Marketplace Operations
- Coordinate cloud marketplace transactions, revenue tracking, and reporting, ensuring data accuracy and timely updates.
- Partner Training and Readiness
- Coordinate cloud training and readiness programs for Seeq VAR (Value Added Reseller) and services partners, including scheduling, communications, and tracking participation.
- VAR Partner Management Support
- Support VAR partner management, including coordinating contracts, onboarding, and offboarding of VAR partners.
- Maintain tracking and reporting on partner progress against their named account lists.
- Coordinate lead distribution to partners and maintain reporting on outcomes.
- Co-Sell Activities and Communications
- Organize Seeq participation in partner co-sell activities and regular co-sell meetings and communications with partners (e.g., win wires, newsletters).
- Demand Generation Execution
- Execute campaigns to drive Seeq demand generation through VARs and cloud partners under guidance from marketing and sales leadership, ensuring timely and accurate execution of agreed plans.
- Process Improvement and Automation
- Identify and recommend process improvements and automation opportunities to increase the efficiency and effectiveness of partner and cloud programs.
- Reporting and KPIs
- Track and report on KPIs that measure the performance of partner and cloud programs; contribute input into targets and program reviews based on data and observed trends.
- Collaboration
- Build strong working relationships with internal stakeholders and partner contacts, ensuring clear communication and reliable follow-through on commitments.