Key Responsibilities:

• Greet patients and visitors in a professional and compassionate manner.

• Respond to inquiries, provide information, and handle patient concerns or complaints

• Facilitate the check-in and check-out process for patients.

• Adhere to healthcare regulations, including HIPAA, to ensure patient privacy and confidentiality.

• Schedule and confirm follow up appointments. Schedule any additional testing required besides initial appointment. 

• Assist with data entry and maintain office supplies.

• Uses an EMR system for scheduling and other needed tasks, such as billing.

• Responsible for ensuring complete and accurate daily documentation is uploaded. 

• Maintain accurate and confidential electronic health records (EHR) for each patient.

• Other duties as assigned

Qualifications:

• Previous experience in a receptionist or customer service role is desirable.

• Strong communication and interpersonal skills.

• Proficiency in using office equipment and computer software 

• Experience with EMR system 

• Excellent organizational and multitasking abilities

• Attention to detail

• Multi-tasking