Position Summary

This position supports the day to day operations of the terminal by performing a variety of office tasks.

Essential Functions

• Organize and sort incoming mail and paperwork


• Verify driver paperwork for each load


• Image/Scan documents into the dispatch system


• Enter information into customer systems as necessary


• Answer phone calls to the terminal and address questions or concerns


• Respond to customer billing and load status questions


• Investigate unassigned miles, hours violations, and other anomalies


• Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns