Posted 3w ago

JD STAR Account Manager Graduate

@ JD.com
Düsseldorf or Rotterdam
OnsiteFull Time
Responsibilities:develop clients, sign contracts, lead projects
Requirements Summary:Graduate program with focus on enterprise sales; strong communication and relationship-building skills; willingness to work in a fast-paced, global environment.
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Job Description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern or graduate at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Our Program

You’ll be joining the JD Vanguard (JDV) Graduate Program, our frontline leadership pathway for the next generation of supply chain talent. Over the course of a year, you’ll take on real projects, build technical and people-leadership skills, and learn how JD Logistics operates at a global level, with the opportunity to extend and continue your journey.

  • Customer Development and Performance Achievement: Responsible for developing large enterprise clients such as Fortune 500 companies, large listed companies, state-owned enterprises, and central SOEs; execute sales plans, achieve performance and customer development targets, and expand sales business.

  • Solution Development and Execution: Sign contracts with large enterprise clients, prepare and execute sales and service plans, provide comprehensive bundled solutions to meet procurement needs.

  • Opportunity Identification and Operations Maintenance: Identify business opportunities, lead and assist in the operations and maintenance of signed clients, implement optimization measures, create marketing and application scenarios, and enhance customer experience.

  • Information Feedback and Communication: Understand market and customer needs, provide feedback on industry-related information, strengthen collaboration with internal operations and business teams, and coordinate online procurement, payment recovery, and after-sales service for clients.

  • Receivables Collection and Customer Relationship Maintenance: Responsible for collecting receivables from clients with payment terms, regularly provide after-sales service, continuously strengthen customer relationship building, and improve customer satisfaction and loyalty.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com