Job Overview

The Data & Automation Program Coordinator supports the Automation Team by owning the execution, coordination, and follow-through of both data operations and project/process improvement initiatives. This role ensures that accurate data flows reliably into reporting and dashboards while simultaneously driving day-to-day execution of projects, documentation, and operational improvements.

This position translates strategic direction into actionable work, maintains operational discipline across multiple initiatives, and supports scalable, data-informed decision-making across the organization.

This is a fully remote role; however, candidates must reside in Texas due to occasional in-state travel and team alignment.

Key Responsibilities

Data Operations & Reporting Execution

• Perform daily and weekly extraction of raw data from various company systems and sources.


• Assist in the manual cleaning and formatting of datasets to ensure they are ready for analysis.


• Execute routine, recurring reports (daily/weekly/monthly) to track service levels and departmental KPIs.


• Monitor existing dashboards for discrepancies or visual errors.

 

Project & Program Execution

• Manage incoming project requests through intake, tracking, prioritization, and follow-up.


• Coordinate day-to-day execution of active projects, ensuring deliverables progress according to scope, timelines, and priorities.


• Identify stalled items, risks, or dependencies early and proactively drive resolution or escalation.


• Track milestones, decisions, and action items across multiple concurrent initiatives.


• Act as a liaison between operational teams, IT, billing, clinical leadership, and external partners as needed.

Operational & Meeting Support

• Provide administrative and coordination support for IT, operations, and project meetings. Prepare and maintain agendas, notes, decisions, and action items, capturing requirements and next steps.


• Follow up with stakeholders to ensure completion of assigned tasks and commitments.


• Prepare project updates and summaries, including charts and presentation materials for leadership and operational meetings.

Documentation, Process & Change Support

• Assist in the testing and documentation of new automation tools and software implementations.


• Maintain up-to-date process documentation, SOPs, job aids, and shared reference materials.


• Manage feedback trackers, forms, dashboards, and project artifacts.


• Ensure documentation is organized, accessible, and consistently maintained.


• Support change management efforts, including training materials, communications, and rollout planning.


• Serve as a first point of reference for questions related to solutions in production by directing users to shared resources and documentation.