Posted 5d ago

GUEST SERVICE REPRESENTATIVE

@ Dimension Hospitality
Whippany, New Jersey, United States
$21/hrOnsiteFull Time
Responsibilities:Greet guests, Check in, Check out
Requirements Summary:Excellent customer service and communication skills; friendly and professional; comfortable with computers and hotel systems; dependable and organized; prior hotel or customer service experience helpful but not required.
Technical Tools Mentioned:Front desk software, Property Management System (PMS)
Save
Mark Applied
Hide Job
Report & Hide
Job Description

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.







The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.







What You Will Be Doing

• Greet guests and provide friendly, helpful service

• Assist with check ins, check outs, room assignments, and reservations

• Answer guest questions and resolve issues promptly

• Operate the front desk system and process payments

• Communicate with housekeeping and other departments

• Maintain the front desk area in a clean and organized manner

• Handle guest requests and escalate concerns when needed

• Provide local information and general hotel assistance







Why You Will Love It Here

• Supportive team environment

• Opportunities to grow in front desk and hotel operations

• A role where you meet new people and make a daily impact







Ready to Join the Team

If you are ready to assist guests and help create memorable stays, we would love to meet you.

Apply now.



EOE