Posted 1mo ago

Service Advisor/ASM

@ Hudson Automotive Group
Nashville, Tennessee, United States
$80k-$175k/yrOnsiteFull Time
Responsibilities:guide customers, update CRM, coordinate service
Requirements Summary:Experience in automotive service, CRM software, strong customer service, communication, and problem-solving; Ford/dealership experience preferred.
Technical Tools Mentioned:CRM Software
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Job Description

$80k - $175k+ Yearly Earning Potential



Wyatt Johnson Ford, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.



Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.



 



Why choose Wyatt Johnson Ford and Hudson Automotive Group?



 



Competitive Compensation $80k - $175k+ Yearly Potential



Additional Manufacture Incentives/Bonuses



Company Provided Training and Career Development



Internal Advancement Opportunities



Climate Controlled Facility 



 



Previous Customer Service Experience Required



Previous Service/Sales Experience Preferred



CDK Experience Preferred but not Required!



Previous Ford Experience Preferred!



 



Other Benefits we offer:




  • Medical, Dental, Vision Insurance

  • Life Insurance

  • 401k with match

  • Paid Vacation/Holidays

  • Accrued PTO

  • Employee development through training and advancement opportunities

  • Employee discounts on products & services

  • Balanced work schedule



Qualifications:




  • Proven experience delivering a strong customer experience.

  • Ability to successfully guide customers throughout the service process.

  • Customer Relationship Management (CRM) Software Experience.

  • Excellent communication skills.

  • Strong amount of emotional intelligence.



 



Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.



We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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