Primary duties and responsibilities include, but are not limited to, the following:
-Greet and seat customers, present menus to customers, inform them of any specials.
-All customers must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our customers’ expectations.
-Takes customers information for wait list and quote wait to customers accurately when tables are not immediately available.
-Run the floor plan board.
-Observes tables and keep track of clean, dirty and occupied tables.
-Bus, wipe down tables.
-Cleans, organizes and stocks menus at host area.
-Fulfills various side work projects to include but not limited to filling ketchups, cleaning windows, sweeping...
-Interacts with customers in and as they leave the restaurant to ensure positive dining experience.
-Maintain restrooms throughout shift (refill paper towels and hand soap).
-Fold t-shirts and organize merchandise.
-Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
-Maintain adherence to all Company policies and procedures.
-Other duties as directed by management.
-Report to required meetings.
Essential Physical Requirements:
- Ability to move or transfer merchandise throughout the restaurant generally weighing 0 - 50 pounds; Carries 20 lbs. highchair about ten times per shift over medium distances (20-30 feet).
-Ability to walk and stand during entire shift.
-Ability to continuously reach, bend, lift, carry, stoop and wipe.
-Hazards include, but are not limited to slipping, tripping, and falls.
-Frequent washing of hands.
Knowledge and Skills:
1. Excellent communication skills (verbally interacts with management, servers, team members and customers... including asking for clarification on tasks, policies and procedures)
2. Must be able to read, write and determine wait time based on company procedures.
3. Must visually scan restaurant for clean, unoccupied tables.
4. Organizational skills.
5. Multi-task oriented.
6. Knowledge of workplace safety procedures.
7. Ability to work varied hours/days as business dictates.
8. Must report to work when scheduled and on time with a positive attitude.
9. Must have good command of the English language, both oral and written.
10. Must be attentive.
-Greet and seat customers, present menus to customers, inform them of any specials.
-All customers must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our customers’ expectations.
-Takes customers information for wait list and quote wait to customers accurately when tables are not immediately available.
-Run the floor plan board.
-Observes tables and keep track of clean, dirty and occupied tables.
-Bus, wipe down tables.
-Cleans, organizes and stocks menus at host area.
-Fulfills various side work projects to include but not limited to filling ketchups, cleaning windows, sweeping...
-Interacts with customers in and as they leave the restaurant to ensure positive dining experience.
-Maintain restrooms throughout shift (refill paper towels and hand soap).
-Fold t-shirts and organize merchandise.
-Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
-Maintain adherence to all Company policies and procedures.
-Other duties as directed by management.
-Report to required meetings.
Essential Physical Requirements:
- Ability to move or transfer merchandise throughout the restaurant generally weighing 0 - 50 pounds; Carries 20 lbs. highchair about ten times per shift over medium distances (20-30 feet).
-Ability to walk and stand during entire shift.
-Ability to continuously reach, bend, lift, carry, stoop and wipe.
-Hazards include, but are not limited to slipping, tripping, and falls.
-Frequent washing of hands.
Knowledge and Skills:
1. Excellent communication skills (verbally interacts with management, servers, team members and customers... including asking for clarification on tasks, policies and procedures)
2. Must be able to read, write and determine wait time based on company procedures.
3. Must visually scan restaurant for clean, unoccupied tables.
4. Organizational skills.
5. Multi-task oriented.
6. Knowledge of workplace safety procedures.
7. Ability to work varied hours/days as business dictates.
8. Must report to work when scheduled and on time with a positive attitude.
9. Must have good command of the English language, both oral and written.
10. Must be attentive.