KEY DUTIES AND RESPONSIBILITIES

The Café Supervisor creates a welcoming, comfortable environment for Grace Café customers by providing fast and friendly service, strong customer service, quality products, and a clean, safe environment. This position will work closely with Central Services to obtain support for Payroll, HR needs, facility requirements, and other related matters. The Café Supervisor is responsible for the following:

• Serve the Lord Jesus Christ in the Hospitality department by providing welcoming hospitality on behalf of Grace Church.


• Opens and closes the café according to café procedures.


• Oversees the café employees on Sundays, weekdays, and events to ensure there is an efficient operation.


• Greets and interacts with the customers in a friendly and timely manner.


• Performs various duties to fill customer orders, such as brewing coffee, making barista beverages, teas, and a variety of cold beverages using coffee equipment and other cafe equipment.


• Serves high-quality food and beverage items, including hot and cold drinks, soup, salads, bakery products, and sandwiches.


• Creates schedule for café staff and volunteers.


• Works with the Café Manager to recruit, train, and manage café staff and volunteers.


• Keeps all equipment, counters, utensils, etc., clean to maintain a food-safe work area.


• Maintains a clean customer area.


• Operates the point-of-sale system by opening and closing the cash drawer, receiving payments, counting money, processing the deposit, and completing the sales report.


• Maintains a well-organized inventory system and completes a periodic count of all items in the café as required.


• Places periodic orders for café products as required.


• Update the menu boards and POS system as required.


• Other duties as assigned.