Overview
As Social Media Manager / Strategist at Rise at Seven, you are accountable for turning social strategy into high-performing execution — ensuring that everything we publish is insight-led, platform-native, and built to perform.
You sit at the centre of delivery — bridging strategy and creation — owning what gets made, how it performs, and how it is delivered to clients.
This role is both performance engine and delivery owner — responsible for execution strategy, content performance, and the day-to-day running of client social work.
You will lead planning, communication, and delivery across accounts — ensuring work is on-brief, on time, on budget, and continuously improving.
Key Performance Indicators
- 80% of social accounts hitting KPIs
- Creating famous social case studies/awards for your social strategies
- Growth of key social metrics (reach, saves, shares, engagement rate, followers)
- Hitting deadlines and budgets
Channel Strategy & Platform Planning
- Define and own channel-specific strategies across organic social platforms (TikTok, Instagram, Pinterest, Reddit, LinkedIn, YouTube, etc.)
- Determine the role of each platform within a client or brand ecosystem
(e.g. awareness, engagement, education, conversion, community) - Translate high-level strategy into platform-native approaches — formats, tone, frequency, and content mix
- Identify where to prioritise effort and investment across channels based on audience behaviour and performance
- Continuously refine channel strategies based on data, trends, and platform evolution
- Translate high-level strategy into clear, actionable content plans and formats
- Own performance tracking and optimisation — not just reporting, but action
Content Planning
- Lead the development of content calendars, formats, and series
- Build and maintain client roadmaps for social — aligning content to objectives and campaigns
- Balance proactive campaigns with reactive, real-time opportunities
Client Delivery, project management & Communication
- Own day-to-day client communication across social accounts
- Lead regular client check-ins, updates, and reporting conversations
- Translate performance and strategy into clear, confident client narratives in decks and storytelling assets
- Manage expectations, timelines, and deliverables proactively
- Ensure all work is aligned to client objectives, brand, and KPIs
- Own task management within project management systems
- Ensure all deliverables are scoped, tracked, and delivered on time
- Manage workflow between strategists, creator managers, and creators
- Maintain visibility of priorities, risks, and dependencies across accounts
Budget & Resource Allocation
- Manage and allocate budgets across:
- Content production
- Creator/influencer spend
- Platform prioritisation
- Ensure spend is aligned to performance and impact
- Identify opportunities to maximise output and efficiency
- Work with Leads to ensure commercial viability and profitability of accounts
Performance, Insight & Optimisation
- Analyse platform data, audience behaviour, and content performance
- Turn insights into clear recommendations and next steps
- Feed performance insights back into both content and client strategy
- Build reporting narratives that go beyond metrics — focusing on impact
Platform & Cultural Intelligence
- Stay ahead of platform updates, trends, and algorithm shifts
- Translate trends into brand-relevant, scalable content ideas
- Understand platform nuance (TikTok, Instagram, LinkedIn, YouTube) and adapt accordingly
Creator & Channel Management
- Work closely with creators and social execs to bring content to life
- Provide clear briefs, feedback, and performance-driven direction
- Leverage internal creators and external talent (e.g. Rise Network)
- Ensure owned brand channels are actively managed and growing
Collaboration & Escalation
- Partner with Social Leads on strategic direction and escalation points
- Work with Creator Managers to ensure smooth delivery and team efficiency
- Collaborate cross-functionally (SEO, PR, Creative) for integrated campaigns
- Escalate risks, performance issues, or client concerns early
Why This Role Matters
- You are the owner of delivery and performance — where strategy becomes reality
- You remove pressure from Leads by owning client comms and execution
- You ensure social is not just creative — but structured, accountable, and commercially effective
What Good Looks Like
- Clients trust you and rarely need escalation
- Content performance improves consistently over time
- Delivery is smooth, proactive, and never reactive
- You bring clarity, structure, and confidence to every account
- You balance creativity with commercial awareness
What We Can Offer You
- $75,000 – $80,000 salary
- Generous holiday allowance + public holidays
- Holiday loyalty scheme
- Work from anywhere for up to one month a year
- Your birthday off
- Christmas and New Year office shutdown
- Access to private medical
- Enhanced maternity and paternity leave
- Flexible and hybrid working
- Bucket list scheme — one life experience on us