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Posted 1d ago

IT Intern

@ We Are Social
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Dubai, Dubai, United Arab Emirates
HybridInternship, Full Time
Responsibilities:provide support, set up, maintain documentation
Requirements Summary:Pursuing or recent IT/CS degree; basic macOS knowledge; familiarity with common tools; problem solving; good communication; able to work independently and in a team; proactive.
Technical Tools Mentioned:macOS, IT hardware, ticketing system, networks, cybersecurity
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Job Description

We are looking for an IT Intern to join We Are Social in Dubai.

Who We Are

Born in 2010, we have built an integrated solution across media, creative & technology – catered to the real-time marketing needs of brands looking to win in today’s mobile-first, always-on world. Over the years, our awards and case-studies have earned us a regional reputation for driving personalized marketing at scale, reaching the right people at the right time.

Awarded as one of the most effective independent agencies in MENA by the Effies Index, we have also been recognized amongst the country’s top performing businesses and included within the prestigious Dubai SME100 ranking.

We operate 4 days in the office with the ability to work from home on Fridays.


The Opportunity

Are you curious about how IT functions within a fast-paced, global creative agency? This 3-month internship is your chance to gain hands-on experience across IT support, systems, and basic cybersecurity.

You’ll work closely with experienced IT professionals while also collaborating with global IT teams, supporting users across different regions and gaining exposure to international tools, processes, and best practices. This is an ideal opportunity for someone looking to build a strong foundation in IT within a dynamic, real-world environment.

What You’ll Do

  • Assist with day-to-day IT support across hardware, software, and user access issues.
  • Provide first-level helpdesk support through a ticketing system, resolving or escalating issues as needed.
  • Set up and maintain Mac laptops, desktops, printers, and other IT equipment.
  • Support basic troubleshooting across networks, systems, and applications.
  • Assist with user onboarding and offboarding, including access management.
  • Maintain IT documentation and asset inventories.
  • Support cybersecurity best practices, including patching and access control checks.
  • Collaborate with the IT team on small projects and continuous improvements.

What You’ll Gain

  • Hands-On Experience: Real-world exposure to IT support, systems, and cybersecurity fundamentals.
  • Global Exposure: Work with international IT teams and support users across multiple regions.
  • Mentorship: Learn directly from experienced IT professionals in a collaborative environment.
  • Career Foundation: Build the skills and confidence needed to kickstart your IT career.
  • Future Opportunities: Internship certificate with potential consideration for full-time roles.