Company Overview

Premium Guard, Inc. is a privately held company, established in 1996. We are a leading supplier of filtration products in the automotive aftermarket. Our focus is on designing, manufacturing, and distributing products for automotive, diesel, power-sports, and specialty filter markets. Our supply chain network branches across the Pacific and into Mexico and South America.

Position Overview Our rapidly growing business is seeking a National Account Representative with outstanding customer service, organizational and follow-through skills. We are seeking someone who is a team player with the ability to prioritize daily operational tasks while supporting the major account with a wide variety of requests/tasks.

Responsibilities

· Managing the day-to-day needs of a portfolio of products Premium Guard sells to major accounts by engaging with the distribution center to efficiently achieve maximum customer satisfaction

· Processing purchase requisitions and special-order requests

· Support in customer needs resolutions

· Serves as a key contact with the sales/production/shipping teams to ensure the key accounts receives the best possible service

· Manage daily open order and dispatch reports to ensure timely processing

· Manage cross-border order processes and documentation

· Assist in cross & new hire training with other roles as requested

· Maintain relationships with freight carriers for Major Account

· Builds relationships throughout key customer’s organization to provide the highest standard of service

· Support to other team members when emergent situations arise

· Other duties as assigned.