Front Desk Associate – Country Inn & Suites (Springfield)
Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a great guest experience from check‑in to check‑out.
What We’re Looking For
- Friendly, professional, and guest‑focused attitude
- Strong multitasking and attention to detail
- Comfortable with basic computer tasks and simple math
- Able to work independently and manage time well
- Customer service experience is a plus, but not required
What You’ll Do
- Greet guests and provide friendly, professional service at the front desk
- Handle check-ins, check-outs, reservations, and payments accurately
- Answer phones and assist guests following brand standards
- Maintain accurate guest accounts and follow cash‑handling procedures
- Promote hotel services to maximize occupancy and guest satisfaction
- Keep the lobby and front desk area clean and organized and performs laundry duties as needed.
- Act as Manager on Duty when management is not on site
- Follow safety and security procedures and report issues as needed
Pay and Benefits:
- 15.00/hour + bonus eligibility
- Flexible hours
- Annual performance-based increases
- Hotel discounts
- Vacation pay + 401(k)
- Benefits for regular full-time associates after eligibility requirements have been met
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability