HiringCafe
Posted 1mo ago

Supervisor, Repack

@ Philabundance
View All Jobs
Philadelphia, Pennsylvania, United States
$47k/yrOnsiteFull Time
Responsibilities:mentor team, train staff, manage inventory
Requirements Summary:3+ years heavy equipment experience; leadership and problem-solving; forklift and Serve Safe prerequisites preferred.
Technical Tools Mentioned:Microsoft Excel, Microsoft Word, PowerPoint, Database
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Job Description

Position Summary:



The Supervisor of Repack will lead the team of Associates to meet designated deliverables, work within specified processes, including OSHA regulations, as well as execute key team, department and enterprise goals and responsibilities. This role requires a high percentage of interaction with volunteers who may or may not be experienced reading directions on packing food and may require additional support.



The Repack department is responsible for managing the volunteer activity with the Events Department. Guide volunteers in the packing and sorting of all donated food under the guidance and supervision of the repack team.



Ensure safety, process and desired outcome is clearly communicated with outlined expectations.



 



The Supervisor will work in an open warehouse environment and in a cooler/freezer to help move perishable and non-perishable food products through Philabundance’s system. This position will be a mix of leadership and general labor within the warehouse. The focus will be to mentor, train and manage the overall performance of the team for a desired output of activity. This will be aligned and coordinated with the Food Sourcing and Warehouse teams.



 



Competencies:





  • Accountability: reliable, honest, and transparent; regularly makes commitments and takes ownership of responsibilities.




  • Effective Communication: conveys information clearly, with respect and integrity, using a professional manner and the appropriate means and channels for audience and subject matter.




  • Agility: maintains efficiency in a changing work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.




  • Quality: Work is organized, accurate and neat. The employee displays a commitment to excellence, checks work and learns from mistakes and seeks feedback to improve quality as needed.




  • Engagement: contributes to the success of the organization by embracing teamwork, taking initiative on tasks and problem-resolution, and seeking out learning opportunities





Primary Responsibilities:





  • Manage team resources to ensure appropriate support is available, this includes but is not limited to, work planning, attendance, performance, training, and staffing.




  • Exemplify a high level of positive customer service; professionally communicate with customers/volunteers in a courteous manner and respect agency personnel and clientele.




  • Identify, track, and provide accurate timely reporting of repack activity, support for inventory statuses quality control and team and staff performance levels, including attendance, customer service and production levels.




  • Establish and execute proactive practices for picking, staging, loading, and shipping orders.




  • Shared responsibility of the health and efficiency of the warehouse which includes but not limited ownership of clean work environment, safety standards, responsible food handling standards (Serve Safe), and collaboration with internal and external customers.




  • Manages and invites the identification and development of solutions for problem areas, creative and proactive thought for improvements and the resolution of roadblocks by the entire team.




  • Manage preliminary reporting through available tools, consistent attention to detail and metrics established and maintained with warehouse leadership.




  • Ensure appropriate support, training and process support is provided for Food Defense Initiatives.




  • Ensure utilization of appropriate tools from moving products to time tracking.




  • Execute solutions for problem areas, drives improvements, innovation, and the resolution of roadblocks.




  • Must wear uniform and safety gear, ensure team aligns with this requirement.




  • Responsible for supporting and aligning with Philabundance Cultural pillars. Ensure communications, actions and interactions reflect a focus on People, Professionalism, Partnerships, and Progress.





Additional Duties: 





  • Provide safety and process guidance to Associates to ensure processes are followed, shipping and receiving needs are prepared and effective.




  • Collaborate with Inventory Control and Quality Control team and Warehouse staff.




  • Ensure accurate tracking of inventory, database system, real time.