As a Support Services Specialist, you will provide administrative and clerical support across multiple departments within the Four Seasons Produce Family of Companies. This role is essential to keeping daily operations running smoothly through strong organization, communication, and attention to detail.
Schedule: 1st shift (rotating 3 week schedule, 6:00am to 4:30pm)
Location: Ephrata, PA (onsite)
What you get to do as a Support Services Specialist
- Provide administrative support to multiple departments across the organization
- Interact professionally with associates, vendors, and customers through both one-on-one and group communication
- Answer phones, use the intercom system, and manage email and fax communications
- Perform accurate and timely data entry across multiple systems
- Create, print, and validate work orders
- Perform system updates and entries in WMS, GG Putty, Microsoft Teams, and other internal platforms
- Prepare reports and maintain various tracking tools and spreadsheets (SharePoint, attendance trackers, shipping reports, labor reports)
- Review UKG Ready timesheets for multiple departments, ensuring accuracy in schedules, attendance, and shift differentials
- Document attendance details, track infractions, and communicate findings to department managers, including recommended follow-up actions
- Maintain warehouse PTO calendars in Outlook
- Set up new hires in internal systems (WMS, InfoLink, VoCollect, StrongArm Safework, IMV) and update training schedules and standard work hours in UKG Ready
- Purchase supplies from vendors as needed
- Support additional administrative tasks and cross-functional needs across departments
What you bring
- High school diploma or equivalent required
- 2+ years of administrative or office support experience preferred
- Strong typing and data entry skills
- Proficiency in Microsoft Office (Excel, Outlook, Teams, etc.)
- Professional demeanor with strong communication skills
- Excellent organizational and time management skills
- Ability to multitask and support multiple teams in a fast-paced environment
What We Offer
- Access to earned wages daily
- Paid time off and holidays
- Comprehensive medical, dental, and vision coverage
- Flexible Spending & Health Savings accounts
- Retirement 401(k) with employer match - immediate vesting
- Company life insurance & voluntary life insurance
- Short-term and long-term disability
- Additional benefits include tuition reimbursement, wellness program, employee assistance program, Success Coach, and more!
Who We Are
We are a family of companies that focus on wholesale produce distribution and logistics across the Mid-Atlantic and Northeast regions. We partner with local growers to bring fresh organic and conventional produce to our Lancaster County, PA facility. We grade and package fruits and vegetables, sending only the best with our Drivers to deliver to independent retailers, natural food stores, and food co-ops.
We care about our associates and are committed to a healthy, diverse, and inclusive work environment.
All employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, pregnancy or maternity, genetic information, ancestry, marital status, sexual orientation, gender identity, gender reassignment, citizenship status, military status, or any other similarly protected status under federal, state and local laws.
Four Seasons Family of Companies participates in E-Verify. Four Seasons Family of Companies participa en E-Verify.