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Posted 1w ago

Customer Experience Associate MAXWELL (Class Six)

@ Army & Air Force Exchange Service
Maxwell AFB, Alabama, United States
$15-$21/hrOnsiteTemporary
Responsibilities:greet customers, complete transactions, assist customers
Requirements Summary:High school diploma or equivalent; retail or customer service experience; ability to lift up to 50 lbs; standing for long periods; cash handling experience; good communication; flexible shift times.
Technical Tools Mentioned:POS system, cash register, merchandise management
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Job Description

Job Description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor. You’ll also comply with the alcohol laws of your location and maintain the strictest standards. 
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as an Class 6 Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
 

Employment Category

Intermittent

Job Tier

0

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Supervisor

No

Facility Name

MAXWELL CLASS SIX

Salary Minimum

$15.00

Salary Maximum

$20.76

Exchange Location

United States - Alabama - Maxwell AFB