Job Objective: The Peer Support Specialist is responsible for assisting individuals in recovery through education and coaching, focusing on self-sufficiency, development, and maintenance of skills and stabilizing symptoms that present as barriers to success. Will provide hope and encouragement to clients. Will share personal recovery experiences and develop authentic peer-to-peer relationships with clients.

Position Responsibilities and Essential Duties:

• Engages individuals in healthy, professional relationships focusing on communication skills, boundaries, listening, empathy, and respect in an understanding and compassionate environment.

• Submits accurate progress reports and paperwork in a timely, legible manner, reflecting the clients' functioning and progress towards his/her recovery goals.

• Collaborates with treatment team about clients' strengths and accomplishments in relation to their recovery goals.

• Communicates regularly with supervisor and/or leadership to keep them abreast of activities, plans, and concerns.

• Works, functions, and actively promotes the goals and mission of CCWV.

• Organizes or participates in community or CCWV meetings and committees as appropriate or as assigned.

• Maintains strict confidentiality and privacy standards.

• Visits community resources with clients to assist them in becoming familiar with potential opportunities.

• Provides hope and encouragement to support clients in their recovery.

• Acts as an advocate for the needs of the consumer.

• Promotes the use of natural supports and resources within the community.

• Supports consumers in achieving the resiliency and recovery they want.

• Participates with the treatment team.

• Performs other related duties as assigned.

Patient Satisfaction:

• Assist patients, family members, or other clients with concern and empathy; respect their confidentiality and privacy; and communicate with them in a courteous and respectful manner.

• Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.

• Identify yourself in a pleasant and positive manner.

• Take responsibility for helping the patient.

Teamwork:

• Collaborates with treatment team about clients' strengths and accomplishments.

• Consistently works in a positive and cooperative manner with fellow staff.

• Assists other staff in the performance of their assignments.

• Facilitates the transition from a professionally-directed service plan to a self-directed recovery plan.

• Educate professional staff about the recovery process and the damaging role of stigma in undermining the recovery.

• Demonstrates flexibility to perform duties, wherever volume deems it necessary, within the organization.

Problem Solving:

• Demonstrates sound judgment by taking appropriate actions regarding questionable findings or concerns.

• Follows proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.

• Consistently evaluates work and determines if further steps are needed to meet expectations.

• Ensures compliance with regulatory standards.

Productivity/ Efficiency:

• Consistently demonstrates the ability to respond to changing situations in a flexible manner, in order to meet current needs, such as reprioritizing work, as necessary.

• Minimizes non-productive time and fills slow periods with activities to meet the organization's future needs (education, organizing, housekeeping, assisting others).

• Organizes job functions and work areas to be able to complete varied assignments within established time frames effectively.

• Consistently demonstrates the ability to take the initiative to make decisions/choices without direct supervision.

Adherence to Departmental Policies:

• Demonstrates knowledge and understanding of all policies and procedures and the ability to reference said policies and procedures from appropriate books and manuals.

• Complies with CCWV's infection control policies and procedures such as the Exposure Control Plan, which reflects OSHA Bloodborne Pathogens Standard to ensure a safe working environment for self and others.

Great Benefits

• Paid Time Off (PTO)


• Paid Holidays


• Extended Sick Pay (ESP)


• Medical Health Insurance and Prescription Coverage


• Basic Life Insurance for Employee and Family


• Short-Term Disability


• Long-Term Disability


• 401(k) Voluntary Contribution Plan


• Health Reimbursement Account


• Employee Elected Voluntary Coverage for Employee and Family


• Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account


• Discounted undergraduate & graduate rates at West Virginia Wesleyan College for employee and family