Posted 3y ago

Customer Care Specialist (New York)

@ Cornerstone OnDemand
New York City, New York, United States
OnsiteFull Time, Contract
Responsibilities:interacting customers, resolving issues, providing information
Requirements Summary:2+ years experience in a similar role preferred; 2 year degree preferred; empathy, communication skills, self-control, team player, flexibility.
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Customer Care Specialist (New York)

 



Date Posted:
February 7, 2023










Job Description




Customer Care Specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve issues.




Job Requirements




  • Empathy
  • Communication Skills
  • Self-Control
  • People Person
  • Flexibility
  • Team Player
  • 2+ years experience in a similar role preferred
  • 2 year degree preferred





Key Responsibilities



Interact with customers to provide information in response to inquiries about products and services and to handle/resolve complaints 33 (33.3%)
Provide customer services such as receiving questions 33 (33.3%)
Works in a team environment to resolve customer issues 33 (33.3%)















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Job Snapshot






  • Employee Type:
    Contract





  • Location:
    New York City





  • Compensation Type:
    Hourly





  • Experience:
    Entry Level





  • Target Hire Date:
    3/31/2023






Working Here













About Us




Hard to believe that when it started in 1999, Cornerstone OnDemand was nothing more than an idea and a whiteboard. Today, that simple idea has grown into a global technology company that’s changing the way the world works.

 


Being a Cornerstar. We think that’s pretty cool. And we think it’s important, because that same spirit of collaboration and innovation, that same acute awareness that a few passionate people are capable of accomplishing big things and that small ideas can grow exponentially, lives on at Cornerstone today. We’re not a typical tech company (even with our foosball tables, complimentary food and generous stock options), because, well, our employees aren’t your typical techies.



We place great value on development and believe everyone can achieve their career dreams when provided with the opportunity to stretch beyond what seems possible. We believe in hiring smart people and challenging them with lots of responsibility early on. It’s not easy, but training for the Olympics isn’t easy either. We know that if you want to compete, you need world-class training and support every day. That’s how we work.