The Lead Non-Clinical Case Manager provides comprehensive non-clinical case management and care coordination services in support of the Vermont Army National Guard (VTARNG). The position supports service member wellness, operational readiness, and deployability by coordinating resources and services across VTARNG facilities and external organizations.

Duty Location

Green Mountain Armory, Colchester, VT

Work Schedule

Monday through Friday
Typical duty hours between 0730 and 1630
Support for weekend Soldier Readiness Events (SRP/PHA) and mobilizations as required

Primary Duties and Responsibilities

Coordinate all aspects of the care of individual Service Members
Ensure proper utilization of services and resources
Establish and maintain an eCase profile for Soldiers referred by a provider
Track Soldiers' care from identification through resolution
Maintain HIPAA standards and guidelines
Document care in eCase, MEDCHART, MEDPROS, eProfile, MHA/PHA, AHLTA, AVS, MODS, and MWDE
Prepare Soldier records for Medical Evaluation Boards (MEB/PEB)
Coordinate treatment plans with appropriate medical facilities
Maintain Soldier medical records in accordance with AR 40-66
Produce monthly case status and profile reports
Upload medical documents to Health Readiness Record (HRR)

Additional Responsibilities

Attend meetings as needed
Maintain required records and documentation
Support administrative and coordination tasks

Assist with process improvement and continuity of operations

Minimum Qualifications

Registered Nurse (RN) with an active, unrestricted active Vermont state license that is in good standing
Experience in non-clinical case management or care coordination
Ability to coordinate services across multiple organizations
Strong organizational, communication, and interpersonal skills
Ability to work effectively with military service members and Government personnel
Proficiency in written and spoken English
Ability to obtain a Common Access Card (CAC)
Maintain HIPAA and PII compliance at all times