Production Lead

Essential Functions:

 

Responsibilities:

To assist
with the day-to-day store operation and production performance to meet or exceed
budget while in compliance with company standards, policies and procedures. A Production Lead performs
the duties of a supervisor when assigned by the Store
Manager or Production Manager. Production Leads may act in a supervisory capacity
during scheduled work hours.
1.  To reach production goal guidelines (minimum
of 110 garments per hour with a minimum quality standard of 90%). 

2.  To ensure proper production of donations get processed and ready to put on the store floor.

3.  To act as a positive role model for employees and trainees in all aspects
of professional performance.

4.  To produce donated goods in the backroom adequately. To create a positive public image of Goodwill through a clean
store environment, attractive displays and presentable, personable personnel.

5.  To maintain safe and appropriate conditions in the back-room area.

6.  To keep the store clean and hazard free by vacuuming, mopping and dusting, (including cleaning the
bathrooms.)

7.  To observe personnel and safety policies
and procedures. To ensure compliance by Production Associates. 

8.  To be able to perform the job duties of the Production Associates.

9.  To attend work on the regularly
scheduled shifts as assigned by the manager
for the week.

 

Skills and Abilities:
1.  To assist the Store Manager or Production Manager
in achieving/exceeding production goals both monthly and annually
and to assist in implementing a contingency plan if goals are not being met.

 

2.  Must be able to interact professionally and productively with a diverse array of people.

3.  Must be able to market Goodwill
and explain the mission to the general
public.

4.  Must establish and maintain
effective working relationships with, and among, store
and production personnel while motivating them to their best performance. 

5.  Must be able to work a flexible schedule
at short notice,
including nights and weekends, and occasionally, long
hours.

 6.  Must be able to use repetitive hand movement when buttoning, sorting,
hanging and zipping garments.

7.  Must be able to engage in prolonged standing,
walking and in frequent bending, stooping, and stretching.

 8.  Must be able to function in a fast-paced work environment with occasional periods
of high volume.

 

Requirements:
1.  High School diploma or GED and 6 months
supervisory experience or a minimum
of 90 days in the service industry.

2.  Must be able to read, write and communicate clearly in English.

 3.  Prior work experience in the service industry preferred.

 4.  Must successfully complete Retail training.

 Working Conditions: