Posted 1w ago

Warranty Clerk

@ CMV Group
Hallam, AU-VIC, Australia
OnsiteFull Time
Responsibilities:Compute costs, Maintain records, Customer service management
Requirements Summary:Experience in warranty administration, data entry, invoicing, and customer service; strong attention to detail.
Technical Tools Mentioned:Accounting software, Microsoft Excel, Invoicing systems
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Job Description

About the company

 

Hallam Truck Centre flies the PACCAR flag in southeast Melbourne and Victoria.  As part of the CMV Group, we are accredited Kenworth and DAF dealers, supporting sales, service and parts plus PacLease Rental and Leasing.  In addition to the Kenworth and DAF brands, we are also all makes capable and full service dealers for the extensive range of PACCARCummins and CAT truck engines, as well as DanaMeritorEatonWabco, Knorr-Bremse and SAF-Holland commercial vehicle technologies.

 

We are now seeking an experienced Admin Warranty Clerk to join our service team at our Hallam Truck Centre dealership. 

Amazing Employee Benefits!

In return for your dedication and commitment you will receive excellent employee benefits: 

  • Onsite fully equipped FREE GYM
  • Competitive and above award hourly rates $$$ 
  • Ongoing development opportunities with an opportunity to build a successful long-term career
  • Generous parental leave and study leave policies
  • Opportunities to access volunteer days, apply for study leave and parental leave
  • Opportunities to support community partnerships with our Group CMV Foundation
  • Become part of the longstanding and highly successful CMV Group of companies
  • Enjoy annual company dinners, picnics and other wellbeing initiatives
  • Improve your wellbeing with our CMV Care platform including access to income and health insurance programs as well as free monthly onsite Myotherapy treatments

Your day will include

  • Computing costs, maintaining bill of materials and calculating rates for parts and service
  • Compiling data, computing fees and producing accurate invoices in a timely manner
  • Ensuring customer service matters are dealt with promptly and efficiently
  • Maintaining accurate records for all warranty work and repair orders ensuring that warranty / replacement parts are stored as per manufacturer / customer requirements
  • Become one of the warranty experts for the service department
  • Conduct regular routine administrative functions and provide general clerical support for the department
  • Safety Champion for dealership which involves managing contractor and ensuring all visitors are signed in according to company procedures and policies

If you have

  • Trade qualifications and or demonstrated industry / senior administration experience
  • An ability to work autonomously and with a variety of key stakeholders
  • Great customer focus and communication skills 
  • Exceptional computer literacy and sound organisational skills
  • High levels of accuracy and attention to detail
  • A mathematic ability
  • An ability to work under pressure and meet deadlines

If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.

Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.  

 

At Hallam Truck Centre, we believe our people are our greatest asset. We are very proud of our success of which is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses. If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume. 

Current CMV employees, please apply through your internal career site. 

Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.