Come check out Turkey Hill! –

We’re a growing, nationwide company, born and raised in Southcentral Pennsylvania, that has been creating delicious ice cream and beverages since 1931. We offer competitive pay, great benefits, and leadership development opportunities with career-growth potential – join our team today!

The DSD Shipping Clerk II makes an impact by –

Print and dispense invoices/manifests and trip delivery paperwork to the route drivers
Verify all routes show assigned equipment in OT1 system upon completion of the route
Troubleshoot issues with Assistics
Communicate delivery specifics with drivers prior to dispatch
Assist with Shipping Office as needed
Ensure all DSD routes are ship-confirmed accurately and on time in Assistics prior to driver departure
Audit route paperwork (manifests, Bill of Ladings, invoices) for accuracy and completeness
Monitor route readiness and proactively communicate delays, shortages, or equipment issues
Coordinate with Transportation and Warehouse leadership to support schedule changes and service recovery
Serve as first point of contact for drivers regarding route documentation or system issues at dispatch
Track and escalate recurring system, documentation, or route configuration issues
Maintain organized records of shipping documentation in accordance with retention requirements
Support peak volumes, holiday schedules, and special route configurations as needed
Crosstrain with other Shipping Office or DSD administrative functions to provide coverage
Must be able to flex to a modified schedule as business dictates
Perform all duties within established Good Manufacturing Practice (GMP) and FSMA guidelines as well as all safety regulations
Comply with Safe Quality Foods (SQF) food safety and quality standards
Perform all other duties as assigned

You could be a great fit if you have these things –

Must be at least 18 years of age
High School Diploma or equivalent
Minimum of one (1) year in a customer service, call center, or related industry
Strong communication skills (written and oral)
Strong analytic and computer skills

Physical Demands -

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job.

The employee is required to talk and/or hear in an office setting (noise level is low) and manufacturing setting where noise levels can be high (PPE required).
The employee is frequently required to stand and walk in an office or manufacturing environment from 4-8+ hours.
The employee must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job-related tasks.
Must be able to position self to move, reach with arms/hands, stoop, kneel, crouch, or crawl as needed to perform various job-related tasks.
The employee must be able to inspect all job-related equipment (office or floor) to ensure it is in good working condition prior to use. Must be able to use hands/fingers to handle (or feel) to operate various types of office equipment.
Must be able to operate all job-related equipment (powered, hand or office) as required.
Vision requirements: close vision, distance vision, peripheral vision, and depth perception and adjust focus.
Ability to lift 20 pounds and/or push/pull 20 pounds on a regular or occasional basis.
Must have ability to travel to clients, customers, or other work sites by a variety of transportation methods.

This job description is not all encompassing, however, is intended to be a general description of the essential functions of this position. It is not intended as an employment contract.

Our associates enjoy these awesome benefits –

Medical, dental, vision & prescription
Life insurance, short-term & long-term disability
401(k) with company match – immediately vested
Employee Assistance Program (EAP)
Earn vacation and PTO
Educational assistance reimbursement
Company bonus plan
Free ice cream and beverages!

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

Turkey Hill, LLC has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Turkey Hill employees directly in an attempt to present candidates.

Turkey Hill will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Turkey Hill, including unsolicited resumes sent to a Turkey Hill mailing address, fax machine or email address, directly to Turkey Hill employees, or to Turkey Hill’s resume database will be considered Turkey Hill property. Turkey Hill will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Turkey Hill will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

Turkey Hill will not pay a fee to any Recruiter that does not have a signed Turkey Hill contract in place specific to the position for which the resume was submitted.

Recruiting vendor agreements will only be valid if in writing and signed by Turkey Hill’s Human Resources Manager or his or her designee. No other Turkey Hill employee is authorized to bind Turkey Hill to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Turkey Hill, recruiters agree to be bound and comply with this policy.