Posted 1mo ago

Fulfillment Specialist (50533)

@ GlobalHealth
Oklahoma City, Oklahoma, United States
OnsiteFull Time
Responsibilities:Prepare mail, Deliver mail, Coordinate postage
Requirements Summary:Associates degree or equivalent preferred; High School diploma or equivalent required; at least 1 year in a mail room or fulfillment setting.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft Outlook
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Job Description

WHO WE ARE:

GlobalHealth is a fast-growing Medicare Advantage HMO health insurer. We aspire to be the employer of choice in our industry, attracting and retaining a highly talented workforce. Our passion is Genuine Care and Optimal Health for the members we serve. We are unique by providing high touch, high value and a partnership to our members. We go above and beyond to provide personalized, engaging, and responsive services to our members. We work hard to offer affordable health insurance coverage with the benefits people truly want and need. It is our hope to be more than just a health insurance company we want to be long-term partners with our members. We are looking for future employees who exude our core values of taking accountability through ownership, being driven, innovative and who have a passion for continuous learning.

 

WHO YOU ARE:

This position performs a crucial role in the operations of the company. This position is responsible for preparing and packaging outgoing mail, which may consist of correspondence, publications, or supplies to our members, employees, or contractors. This position performs all incoming mail responsibilities, including pick up from the post office, opening, and sorting by department and/or individual.

 

ESSENTIAL JOB FUNCTIONS:

  • Receives incoming mail and prepare outgoing mail for all departments and all carriers.
  • Picks up and delivers mail (including inter-departmental) to departments and/or individuals.
  • Ensures all incoming mail is date and timestamped prior to delivery.
  • Scans and emails incoming mail for departments and individuals that are working outside of the Oklahoma City office.
  • Coordinates mail activities with department heads. This includes mail presentation, pickup, delivery, and compliance.
  • Prints, folds, stuffs, seals, and tracks mail, as needed.
  • Appropriately posts all outgoing mail. Postage should be adequate for delivery and compliance, yet as economical as possible.
  • Works with Accounting on adequate account balances for postage systems.
  • Ensures all equipment is properly maintained and repaired.
  • Makes daily trips to the post office.
  • Occasionally provide courier service in Oklahoma City and up to two hours from the Oklahoma City office.
  • Operates various types of office equipment (mail metering, letter openers, timestamps, insertion equipment, etc)
  • Maintain a clean and organized work area to promote a safe and productive environment
  • Maintain a queue or shared inbox to ensure timely delivery of printing and mail requests
  • Quality check outgoing items for accuracy, correct quantity, size, etc
  • Prepare and maintain reports containing incoming and outgoing mail details
  • Coordinate parking passes for visitors and hybrid employees visiting the Oklahoma City office.
  • Monitor external fulfilment vendor inventories
  • Occasionally make outbound telephone calls to verify addresses.
  • Must maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
  • Performs other duties as assigned