At Sushi Masa, we’re looking for experienced servers who are ready to thrive in a fast-paced, high-volume environment while keeping a customer-first mindset. As an All You Can Eat (AYCE) restaurant, we pride ourselves on delivering exceptional dining experiences, and to do that, we need skilled individuals who can manage multiple tasks, work efficiently under pressure, and deliver outstanding service.
Founded in 2010, Sushi Masa has earned a reputation for crafting handmade nigiri, sashimi, and a wide variety of delicious dishes. With locations across Baton Rouge, Pensacola, Lafayette, Sugar Land, Spring, Lakeland, College Station, Plano, and Beaumont, we’re proud to offer a unique dining experience—and we are continuing to expand.
As an integral part of our team, you'll collaborate with our operational team members—including hosts, bartenders, food runners, and bussers—to ensure smooth service and a flawless experience for our guests. Each role has designated assignments, but our strength lies in the way we come together, combining our unique skills to create the best possible experience for every guest.
What You’ll Do:
- Deliver exceptional customer service by creating memorable, positive experiences and prioritizing guest satisfaction.
- Provide expert recommendations on food and beverages, helping guests navigate our diverse menu.
- Multitask effectively in a fast-paced environment, managing multiple tables and anticipating guests' needs to ensure efficient service.
- Collaborate with operational team members, including hosts, bartenders, food runners, and bussers, to ensure smooth service and consistent quality.
- Handle guest concerns with professionalism, addressing issues promptly and involving a manager as needed to resolve any concerns to the guest’s satisfaction.
- Work efficiently during high-volume periods, maintaining composure and providing excellent service during peak hours.
What We’re Looking For:
- Experience: Previous server experience in high-volume environments required. The ability to manage multiple tables efficiently is a must.
- Teamwork: A collaborative mindset is essential. We value the unique skills of every team member, and we work together to achieve the best results.
- Multitasking: The ability to manage multiple tasks, anticipate guest needs, and work efficiently in a high-demand setting.
- Customer-Focused Attitude: A dedication to providing the best dining experience for every guest, with a friendly, approachable demeanor.
Why Join Sushi Masa?
- Competitive Pay: Our servers consistently earn above the average market rate in tips, thanks to our high-volume, all-you-can-eat model.
- Flexible Scheduling: We understand the importance of work-life balance and offer flexible schedules to accommodate your needs.
- Growth Opportunities: As we continue to expand, there will be ample opportunities for career advancement within the company.
- Team Culture: You’ll be part of a dynamic, supportive team, working alongside hosts, bartenders, food runners, and bussers to create the ultimate guest experience.
- Unique Experience: This is our first location in DFW, and with the local demographic in mind, we will continue to open more locations. Be part of our exciting growth journey!
If you’re an experienced server with a passion for great service and teamwork, apply today to join our team at Sushi Masa. Together, we’ll provide unforgettable dining experiences for our guests—and create a fun, dynamic work environment for each other.
Requirements
- Minimum of 1-2 years of server experience in a fast-paced, high-volume restaurant, preferably in an all-you-can-eat or similar setting
- Exceptional communication and interpersonal skills with a strong dedication to providing a positive, memorable guest experience.
- Ability to handle multiple tables and tasks efficiently while maintaining a high standard of service.
- Ability to collaborate effectively with other team members, including hosts, bartenders, food runners, and bussers, to ensure smooth operations.
- Friendly, approachable demeanor with the ability to remain calm, composed, and professional in a fast-paced environment.