Position Summary:
The Technology & Innovation Specialist 1 is responsible for providing primary support for LAN, PC, and telecommunications hardware and software for assigned sites. Troubleshoot PC hardware and software and assist end users with day-to-day operating problems. Train media personnel, teachers, and administrative staff in basic computer operation, telephone, PC, and networking applications. Serve as the LAN administrator for the buildings assigned. Consistent and reliable attendance is required.
Requirements:
Position requires a two-year technical degree preferred, with one year of experience that demonstrates proficiency in computer, phone, and LAN support. Microsoft & Google Certifications preferred. Position requires a basic understanding of local & wide area networks, as well as server management & applications. Working knowledge needed in the following areas:
- The Technology & Innovation Specialist 1 plays an intricate role within education technology. This would include creating & maintaining learning resources, including tutorials and videos that support classroom technology, as well as evaluating & recommending technology resources in the classroom. This would also include assisting staff with creative and innovative classroom technology integration.
- Windows 11 desktop client and Windows Server
- Chromebooks & Google Workspace
- iPads & JAMF Management
- Client/Server Local Area Networks
- Student Information Systems (Infinite Campus)
- VOIP telephone and voicemail systems to include programming and configuration changes.
- Recording of School Board meetings.
Other Skills and Abilities:
Ability to read and interpret technical manuals and rapidly acquire new knowledge and skills. Ability to research, advise, and resolve problems based on knowledge of standalone and networked PC's and application software systems. Knowledge of information systems and application software terminology to effectively communicate with non-technical end users, vendors, and maintenance personnel is necessary. Extremely strong customer service orientation and excellent interpersonal communication skills are required.
Schedule:
52 weeks per year / M-F / 8 hours per day / 7:00 AM - 4:00 PM
Classification / Pay Rate:
B-3-2 / $26.06 - $35.85 per hour, depending on experience and knowledge.
Benefits offered for this position are as listed - Non-Affiliated - Non-Exempt Full Time:
Health Insurance offered through Blue Cross Blue Shield (single and family)
Dental Insurance (Single and Family)
$50,000 Life Insurance
Long Term Disability
Public Employee Retirement Association (PERA) pension
403(B) Matching Annuity Plan - up to $600/year match
Earned Sick and Safe Time (ESST)/Sick leave time
Vacation Time
Paid Holidays
ISD761 IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS WORKFORCE DIVERSITY.