Career Opportunities: Solutions Sales Expert (210202)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

About the role

As an OSS/NW Solution Sales Expert at Amdocs, you will play a key role in driving the technical strategy, positioning, and solution design for our Intelligent Networking, OSS, and Autonomous Networks portfolio. You will partner with the sales organization, solution architects, delivery teams, and customers to define transformational journeys across service assurance, network automation, orchestration, inventory, and AI‑driven operations. This role requires strong OSS domain knowledge, excellent communication skills, and a deep understanding of Amdocs’ vision for Autonomous Networks, zero‑touch operations, and closed-loop automation.

Responsibilities

• • Technical Presales Leadership
  • Work closely with Amdocs account teams to qualify opportunities, define winning strategies, and support the end‑to‑end sales lifecycle.
  • Deliver high-impact presentations, demonstrations, workshops, and solution walkthroughs showcasing Amdocs OSS and Autonomous Network capabilities.
  • Provide technical leadership across Amdocs’ network portfolio, including Amdocs Intelligent Networking Suite - orchestration, inventory, activation, service assurance, and AI/ML analytics.
  • Provide technical leadership across solution which include Partners from Network Vendors and Hyperscalers.
  • Lead the technical positioning of Autonomous Networks (AN), including TMF AN maturity levels, closed-loop automation, intent-driven operations, and predictive analytics.

   

  • Solution Architecture & Design
  • Translate customer business needs into high-level architectures using Amdocs products and services.
  • Design OSS and AN solutions covering integration models, deployment strategies, data flows, and automation use cases.
  • Build architectures leveraging Amdocs automation, inventory, assurance, ONCP, and AI-driven capabilities.
  • Incorporate Autonomous Network principles such as closed-loop automation, data fabric, policy/intent frameworks, and digital twins.
  • Support customers with AN maturity assessments and transformation blueprints.

   

  • Customer Engagement
  • Conduct technical discovery to understand customer pain points and operational challenges.
  • Advise customers on Amdocs' roadmap for intelligent, automated, and autonomous operations.
  • Prepare and deliver RFI/RFP technical responses aligned with Amdocs portfolio capabilities.
  • Build trusted relationships with customer architecture, engineering, and operations teams.

   

  • Demonstrations & Proof-of-Concept (PoCs)
  • Configure and tailor demo environments using Amdocs products.
  • Build and present PoCs showcasing closed-loop healing, AI-driven anomaly detection, predictive assurance, and intent-based provisioning.
  • Document PoC outcomes and highlight measurable KPIs such as MTTR reduction, ticket avoidance, automation rates, and prediction accuracy.

   

  • Cross-Functional Collaboration
  • Work with Amdocs product management to provide customer insights and influence product roadmaps.
  • Align delivery and engineering teams with proposed designs to ensure feasibility and smooth handover.
  • Support marketing and thought leadership initiatives around OSS and Autonomous Networks.

Qualifications

• Essential

  • 10+ years of experience in telecom OSS, network operations, engineering, or solution architecture.
  • Strong understanding of Mobile, IP/Transport, and Cloud domains.
  • Hands-on experience with OSS tools including assurance, inventory, and orchestration platforms.
  • Knowledge of AI/ML concepts relevant to network operations and TMF standards including Open APIs and AN Framework.
  • Strong presentation and communication skills.

   

   

  Preferred Skills

  • Experience with OSS or Amdocs Intelligent Networking solutions.
  • Knowledge of NFV/SDN, Kubernetes, microservices, AIOps, policy engines, and digital twins.
  • Background in presales, consulting, or customer solutioning.

   

   

  Soft Skills

  • Strong storytelling ability for future-state operations.
  • Excellent stakeholder management and communication skills.
  • Proactive, collaborative, and able to work across global teams.
  • Analytical and structured problem solver.

What success looks like

• Increased win rate and strong positioning of Amdocs OSS & Autonomous Network capabilities.
• Successful PoCs demonstrating automation and AI-driven closed loops.
• High customer satisfaction and trusted advisor recognition.
• Well-documented architectures enabling smooth delivery transition.