Posted 2mo ago

Customer Service Advisor

@ Ivy Lane
Sussex, Wisconsin, United States
OnsiteFull Time
Responsibilities:greet customers, present options, upsell services
Requirements Summary:Greet customers, present oil change options, and recommend services based on manufacturer guidelines; assist with under-hood tasks as needed.
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Job Description
A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations. Their goal is to create repeat customers by presenting services in a way that results in trust and sales. Customer Service Advisors also provide under the hood services as needed.

• Enjoy face-to-face interaction with the public
• Work in varying temperature conditions
• Work quickly
• Evaluate customers' needs
• Master products, services, and company knowledge
• Work on your feet for extended periods of time