Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
We have everything we need to inspire our customers. Except YOU.
Reporting to the Warehouse Supervisor, this individual is responsible for leading the team to deliver excellent customer service consistent with Trail Appliances expectations by driving the overall improvement of all warehouse duties, customer service, techniques and objectives.
We have everything we need to inspire our customers. Except YOU.
Reporting to the Warehouse Supervisor, this individual is responsible for leading the team to deliver excellent customer service consistent with Trail Appliances expectations by driving the overall improvement of all warehouse duties, customer service, techniques and objectives.
As a Delivery Team Lead, you willProvide leadership and support to your team, ensuring team and business goals are widely communicated and understoodDemonstrate you are a strong team player by collaborating with your peers to promote positive relationships which deliver excellent resultsCreate an environment oriented to trust, open communication, creative thinking and cohesive team effortFacilitate problem solving and collaborationIntervene when necessary to aid the group in resolving issuesCoach and help develop team members·Ensuring Health and Safety compliance is maintained at all times, addressing any potential risks immediatelyEscalate issues which cannot be resolved by the teamOther duties as assignedThe experience we like to seeMinimum 2 years delivery experience (leading a team of 5 or more individuals)Experience with Driving 5 Ton Trucks - Minimum one year and a clean Drivers AbstractMinimum Grade 12 EducationExcellent verbal, written and interpersonal communication skillsDetail oriented with excellent analytical and problem solving skills in regards to customer service, including the ability to deal with situations where information is difficult to obtain, complex or ambiguousAbility to establish priorities, work and think independently and in a team-setting, handle multiple ongoing issues and achieve objectives without direct supervisionProficiency in MS Teams, Excel and Outlook.We hope you are passionate aboutTeamwork! You are a team player who is able to work independently with limited supervisionCustomer Service! You are a people person and can be the liaison for the customerLeadership! You live and breathe the company values and Mission statement, serving as an example to the entire team.Why join Trail?Extended Health BenefitsMerit PerformancePPE AllowanceGenerous employee discounts Gym membership discount Professional Development Programs Employee Recognition ProgramCompany events Paid VolunteerWork EnvironmentOn the road, customer’s home, and warehouseScheduled 5 days a week from Tuesday to Saturday 7:00 am start until 3:30 pm (Occasional overtime as required)Dynamic and fast-paced
INDHPN
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?