đŸ Customer Service Representative â Hidden Valley Animal Hospital (Independence, MO)
Be the First Smile They See. Be the Reason They Come Back.
Hidden Valley Animal Hospital is growing, and weâre looking for a compassionate and motivated Client Service Representative (CSR) to join our team! As we continue expanding back to a four-doctor practice, weâre seeking someone who is passionate about both people and pets and committed to creating exceptional client experiences.
đ¶ What Youâll Do:
As a CSR, youâll be the face and voice of Hidden Valley Animal Hospitalâhelping set the tone for every client and patient interaction. Responsibilities include:
Greeting clients warmly and professionally, both in person and over the phone
Checking patients in and out efficiently while providing compassionate customer service
Scheduling appointments and maintaining accurate records using our veterinary software
Assisting with client communication and payment processing
Helping maintain a clean, organized, and welcoming front desk environment
Supporting urgent care check-ins and assisting with Blue Springs Animal Control cases
đ What Weâre Looking For:
Weâre looking for someone who is:
Energetic, dependable, and detail-oriented
Passionate about helping people and caring for pets
Comfortable working in a fast-paced, team-oriented environment
Able to multitask and remain calm under pressure
Experienced in customer service (veterinary or medical office experience is a plus!)
đ Why Join Hidden Valley?
AAHA-accredited for 24 years and committed to high-quality veterinary care
We partner with local rescues and shelters, including Blue Springs Animal Control, to help give back to our community
We offer General Practice and Urgent Care services, allowing our team to help a wide variety of patients and cases
A culture built on teamwork, integrity, compassion, and growth
Monthly lunch & learns and opportunities for continued education
A supportive, fun-loving team that truly values its employees, clients, and patients
If youâre ready to join a practice thatâs growing with purpose and making a difference in the community, weâd love to hear from you.
đ© Apply today and become part of the Hidden Valley familyâwhere pets, people, and teamwork come first.
Be the First Smile They See. Be the Reason They Come Back.
Hidden Valley Animal Hospital is growing, and weâre looking for a compassionate and motivated Client Service Representative (CSR) to join our team! As we continue expanding back to a four-doctor practice, weâre seeking someone who is passionate about both people and pets and committed to creating exceptional client experiences.
đ¶ What Youâll Do:
As a CSR, youâll be the face and voice of Hidden Valley Animal Hospitalâhelping set the tone for every client and patient interaction. Responsibilities include:
Greeting clients warmly and professionally, both in person and over the phone
Checking patients in and out efficiently while providing compassionate customer service
Scheduling appointments and maintaining accurate records using our veterinary software
Assisting with client communication and payment processing
Helping maintain a clean, organized, and welcoming front desk environment
Supporting urgent care check-ins and assisting with Blue Springs Animal Control cases
đ What Weâre Looking For:
Weâre looking for someone who is:
Energetic, dependable, and detail-oriented
Passionate about helping people and caring for pets
Comfortable working in a fast-paced, team-oriented environment
Able to multitask and remain calm under pressure
Experienced in customer service (veterinary or medical office experience is a plus!)
đ Why Join Hidden Valley?
AAHA-accredited for 24 years and committed to high-quality veterinary care
We partner with local rescues and shelters, including Blue Springs Animal Control, to help give back to our community
We offer General Practice and Urgent Care services, allowing our team to help a wide variety of patients and cases
A culture built on teamwork, integrity, compassion, and growth
Monthly lunch & learns and opportunities for continued education
A supportive, fun-loving team that truly values its employees, clients, and patients
If youâre ready to join a practice thatâs growing with purpose and making a difference in the community, weâd love to hear from you.
đ© Apply today and become part of the Hidden Valley familyâwhere pets, people, and teamwork come first.