Cosmetology Salon Front Desk Specialist
IBMC College – Fort Collins

Full-Time

We are currently seeking a Full-Time Administrative Assistant for our Fort Collins, CO Campus. The ideal person in this position has a warm demeanor and a friendly attitude. They should be very attentive to detail, able to work with minimal supervision, enjoy managing the phones, and have the desire to be helpful to other staff and visitors. This is an entry-level position and though professional administrative experience is not required, successful candidates will have previous professional experience in customer service, managing multiple phone lines, and data entry.

Full-Time Employee Benefits:

IBMC College offers a comprehensive benefits package for our full-time employees which includes a generous amount of paid time off starting at 144 hours a year, Medical, Dental, Vision, HSA, HSA Matching, 401k, company paid life insurance, company paid Long term disability, employee assistance access, etc.

Position Purpose

Support all aspects of the salon guest services experience including inventory control (Guest Vision), and student support.

Essential Duties

Open salon and reconcile salon clinic cash drawer (daily, weekly, annually as needed)
Ensure all cash, credit card, check and gift card transactions are accurate
Reconcile all clinic revenue on a weekly basis and provide reports to Campus Director
Assist with promoting of service re-bookings, retail sales, and hitting Summit goals for the clinic
Assist with retail inventory counts, stocking shelves, inventory control and/or product check out and sales tracking through Summit
Restocking retail product display cabinets and bins as needed
Schedule all client services (incoming calls) in the student salon and appointments (assisting guests with required paperwork as needed)
Greet visitors/vendors/guests as they come in for services and appointments.
Update all client information using computer software as needed
Maintain confidentiality of all work information
Other duties as assigned

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Knowledge/Skills and Ability

Ability to speak clearly and concisely
Ability to manage multiple tasks concurrently
Ability to work in a demanding environment
Proficient in Microsoft Office Suite
Excellent verbal and written communication skills.
Excellent attention to detail.
Excellent time management skills.
Excellent organizational skills.
Ability to establish and maintain effective working relationships.
Ability to work with a diverse student population
Ability to work with discretion and confidential matters

Education and Experience

High School Diploma or GED and three years customer service or receptionist experience, or equivalent combination of education and experience required

Working Conditions

Work is performed in a salon setting within a college campus requiring outside driving to commute to other campuses if necessary.