Wells Health is hiring a Hybrid Care Manager Pateint Care Technician to support seniors inside a Assited Living Facility in New York.

This role is in-person
You will be the on-site Wells representative who welcomes residents, helps them get started with services, and checks in with them weekly to ensure they are doing well and staying connected to care.

Responsibilities

• Meet new residents and introduce them to Wells Health

• Collect consent from residents

• Schedule and coordinate telehealth appointments

• Assist residents during telehealth sessions when needed

• Complete weekly wellness check-ins with every assigned resident

• Track changes in mood, engagement, attendance, safety, or family involvement

• Report clinical or behavioral concerns to Wells the same day

• Maintain strong working relationships with facility staff

What success looks like

• Reliable weekly check-ins with every assigned resident

• Residents understand and attend their scheduled sessions

• Issues are escalated quickly 

• Documentation is accurate and completed the same day

Requirements

• Experience working with seniors  / Sub-Acute Rehab strongly preferred

• CNA / social services / activities / admissions / case management background is useful

• Strong communication and relationship-building skills

• Highly organized and dependable — this role affects resident safety and support

Schedule

• Part-time or Full Time

• Weekdays, on-site 

• Performance incentives available based on consistency and resident engagement

If you have experience working with seniors and you enjoy a role that mixes relationship-building, coordination, and problem-solving, apply.