Job Description:
WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets
What This Position is All About
Under the direction of the Suite Manager, Fifth Avenue Club, the Fifth Avenue Club Fashion Consultant is responsible for driving their individual Personal Shopping business by providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club sales volume. The Consultant will demonstrate consistent adherence to company standards and procedures.
Who You Are:
You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption
An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas and ways to drive your business with an entrepreneurial approach
You act with customers in mind, and have great networking and relationship skills
You put needs of internal and external customers first, and seek customer information when improving products and services
You have ties to your community and have built relationships in your local market both personally and professionally
You Also Have:
Minimum of 3 years of retail experience in a customer-focused luxury sales environment
A passion for luxury fashion and lifestyle
Experience working with sales quotas and comfort with meeting sales targets in a commission based selling environment
An established network and/or client base on multiple Social Media platforms, and the ability to drive business digitally through content creation
As The Fifth Avenue Club Consultant, You Will:
Maintain a consistent high level of customer service by creating and developing excellent client relationships.
Initiate and utilize Club events in order to recruit new clients, increase sales, and develop existing clients.
Proactively generate and share ideas with the Fifth Avenue Club team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business.
Source product for client appointments through Saks Fifth Avenues various inventory networks including Flagship stores, the digital “endless aisle,” and distribution centers
Engage with clients and perform basic alteration’s fittings with guidance and training from our Alterations Director
Maintain a consistent digital presence to attract new clientele and drive your business both traditionally and through social media selling
Act as a community and brand ambassador on behalf of Saks Fifth Avenue
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
SALARY AND OTHER BENEFITS:
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.