JOB SUMMARY 

The Clinical Operations Residency is a post-graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient-oriented medication therapy management (MTM) services.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and maintain clinical rules for the Insight™ Clinical Engine
• Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations
• Gain experience and be a Clinical liaison in the following areas:
  
  • Quality assurance
  • Data management
  • Sales and marketing
  • Research
  • Network training and support
• Co-manage clients from a clinical perspective
  
  • Attend calls, pull supporting reporting as applicable
  • Assist in delivery of call follow-ups, answer client questions
• Manage the creation of Feature Interventions
• Participate in national industry meetings, trade shows, and client visits, as needed
• Manage the Clinical Task Queue
• Complete project and present in final analysis at the IPA Annual Meeting  
• Complete project and present in final analysis at the IPA Advance Practice Forum
• Develop content and present topic in Clinical Rounds pharmacist training session
• Demonstrate end-to-end understanding of identification process
• Demonstrate ability to navigate reports and pull accurate information