International is hiring a Technical Maintenance, Repair Quality & Uptime Development Manager in Woodridge!

The Technical Maintenance, Repair Quality & Uptime Development Manager is a senior technical leadership role responsible for defining and advancing International’s maintenance programs, repair quality standards, and workshop capabilities across the full vehicle lifecycle.

International is in the middle of a real transformation. Vehicles are becoming more connected, more complex, and more dependent on software, data, and service ecosystems than ever before. But none of that matters if vehicles aren’t reliable, maintainable, and repairable in the real world.

This role exists to ensure that maintenance and repair quality are not afterthoughts—but are built into the product from the beginning. It connects engineering, service operations, and digital solutions to deliver vehicles that maximize uptime and perform in real customer environments.

Why This Role, Why Now

Most maintenance and service roles are reactive focused on fixing problems after vehicles are already in the field. This role is different.

You will define how maintenance, repair, and uptime are engineered into the product from day one.

At the same time, the industry is shifting toward predictive maintenance, connected diagnostics, and AI-driven service models. That creates an opportunity to rethink how maintenance and repair are designed, delivered, and continuously improved.

Lead and develop maintenance, repair quality, and uptime strategies across the full vehicle lifecycle
Own maintenance and predictive replacement programs, including items, intervals, procedures, and documentation
Develop and govern repair quality standards and methodologies
Act as the primary stakeholder representing service, maintenance, and repair quality in Workshop Suite development
Integrate maintenance and repair requirements into the ONE PDP process
Define and coordinate workshop-related requirements (tools, systems, processes)
Partner with product development, service engineering, and digital teams
Represent service and uptime requirements in product development forums
Drive improvements using data, simulation, and field feedback
Lead innovation in predictive maintenance and AI-enabled service solutions
Ensure compliance with regulatory and safety standards
Drive continuous improvement aligned with the International Way

Bachelor's degree and at least 5 years of technical project/program management experience
At least 1 years of lead experience

Master's degree and at least 3 years of technical project/program management experience
At least 1 years of lead experience

At least 8 years of technical project/program management experience
At least 1 years of lead experience

Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Experience with maintenance programs and repair quality
Strong understanding of vehicle systems and workshop operations
Experience integrating serviceability into product development
Experience defining requirements for software or digital service tools
Ability to influence cross-functional stakeholders and lead difficult alignment discussions
Familiarity with predictive maintenance and connected vehicle data
Experience with global or multi-brand environments preferred

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.

The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email [email protected] to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.